Customer Service Advisor

Customer Service Advisor

Location: Bristol (BS20) , Bristol View map Salary: 16,000 per annum Date posted: 18/06/2012 22:29 Job type:Permanent Company: Berry Rowan Consultants Contact: Jeanette Hingley Ref: Totaljobs/BR00227 Job ID: 53871501

Customer Service Advisor logistics/transport

Portishead

16 000

Working within a small team you will be required to establish good working relationships with your clients, through daily liaison with customers, to ensure effective delivery of their goods.This is a pivotal role within the business, requiring previous customer service experience and the ability to multi task.

The role of the Customer Service Advisor will include:

Accurately entering and processing orders onto the system

Dealing with online and telephone orders

Processing the orders from the database system,

Daily liaison with clients to ensure that good are delivered and shipped on time and to order requirements.

In order to be successful in the role you will need to demonstrate the following:

Previous customer service skills experience within logistics or transport an advantage

MS Word and Excel, you will be required to use calculations, formulas whilst being able to run reports

Enthusiastic, proactive, excellent attention to detail and a positive can do attitude

Hours 9-5.30pm Monday Friday(some flexibility required for overtime during busy periods.)

Benefits: Free parking, pension, sick pay, 28 days holiday (inc bank holidays)

Berry Rowan Consultants are acting as independent HR Consultants in respect of this role, all 3rd party applications will be forwarded to Berry Rowan Consultants.