Senior Support Worker / Team Leader - Cleeve

Senior Support Worker / Team Leader - Cleeve

Location: Bristol , Avon Salary: Unspecified Date posted: 14/06/2012 17:29 Job type:Permanent Company: SOLUTIONS DRIVEN Contact: Marie Cadenhead Ref: Totaljobs/MC/TL/Cleeve/SL Job ID: 53844529

CLIENT - client is a well established national service provider for adults with learning disabilities. We are a progressive organisation with fantastic growth plans for the future.

JOB TITLE - Senior Support Worker / Team Leader

Responsible to - Service Manager

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Purpose

To work individually and as part of a team, supporting the service manager / senior team leader to ensure the smooth running of the service and to ensure that service users are provided with a safe, caring and stable environment. The post holder will support service users in reaching their full potential by empowering them to fulfil their personal, social, educational & emotional needs, by providing a high standard of personalised care and support, while respecting the dignity, independence and individuality of each person,

Key Responsibilities

Support the service manager / senior team leader

Business

* To maintain accurate financial and administrative records in relation to petty cash and service user's finances. To be aware of the financial budget of the service and support the service manager / senior team leader to achieve targets
* To monitor and maintain efficient staffing levels as demanded by Purchasers and Regulators in line with safe practice and contractual agreements

Customer

* To ensure the health, safety and welfare of all service users are monitored and maintained whilst ensuring they have opportunities to take planned risks

* To promote quality assurance, working towards legal, statutory and organisational obligations

* To ensure effective and proactive communication between members of the team and colleagues

* To take a pro-active and innovative approach to supporting service users, maximising their potential by enabling them to engage in meaningful activities and opportunities. To enable them to lead a valued and fulfilling life and to maximise their potential; physically, intellectually, emotionally, socially and culturally

* To help service user's to attain and maintain good standards of hygiene and personal care, providing assistance as appropriate

* To support the service manager / senior team leader to assess, plan, implement, monitor and evaluate individuals' placements and take appropriate action in response to changing need

* To contribute to the on-going assessment, planning and implementation of behavioural guidelines and skills learning programmes

* To be aware of, and work towards, meeting and evidencing agreed packages of support

* To be responsible for recording, planning and evaluating support plans and risk assessments

* To assist in ensuring service users are supported to go on an annual holiday

Quality Processes

* To ensure that the highest standards of support and care are provided for service users, with detailed and regularly reviewed Support Plans and that the service meets assessed and identified needs

* To promote person centred approaches to support

* Ensure service users have opportunities to be actively involved in the community

* Organise and participate with service users, in a range of leisure and social activities

* When necessary transport service users, either by company vehicle or public transport

* Represent the values of Consensus in dealings with external agencies and individuals

* Support the service manager / senior team leader to ensure the service complies with legal and regulatory requirements

* Promote and adhere to good practice in Health & Safety within the home with regard to service users, visitors, colleagues and others

* To ensure that any issues or deficiencies that may adversely affect the safety and quality of service provision is reported immediately

* Communicate appropriately with service users, taking into account their communication needs

* To work as part of a staff team in a constructive and supportive manner and attend regular staff meetings

* To act as the lead and work within a flexible rota system adapted to meet the needs of individuals living in the service

* To report appropriately all events/incidents and be proactive in making changes needed to minimise further occurrence.

* To contribute to the overall cleanliness of the service, and involve the service users as appropriate.

* To accurately maintain all records as required by the service manager

* To have a working knowledge of, and adhere to, all Policies, Procedures and guidelines

Learning and growth

* To support the service manager /senior team leader to actively promote a learning culture within the staff team

* With support from the service manager / senior team leader, identify and attend appropriate coaching, training and development opportunities, including mandatory training, with regard to your own professional development

* To be on call, as required, ensuring staff have access to support or advice/guidance at all times

Key Result Areas:

To contribute and support the service manager / senior team leader:

Business
* To effectively manage financial performance, ensuring financial resources are appropriately managed & controlled

Customer
* To promote quality assurance, working towards legal, statutory and organisational obligations, to develop effective work strategies and processes, to ensure that the business is run in an efficient and responsible manner, balancing the maximisation of profitability with the ethos of excellent quality

Quality Processes
* To balance the level of acceptable risk against the need to protect the health, safety and welfare of all concerned in all decision making. With the aim of enabling the service users to lead a valued, fulfilling life and to maximise their independence to enable them to achieve their full potential

Learning and Growth
* To actively engage in learning and development opportunities, ensuring that the training compliance levels are met and maintained

Solutions Driven Ltd is acting as an Employment Agency in relation to this vacancy.