Account Coordinator - North Bristol

Account Coordinator - North Bristol

Location: Bristol , Avon Salary: From 17,000 to 22,000 per annum Date posted: 22/06/2012 13:00 Job type:Permanent Company: Signature Recruitment Contact: Becky Thompson Ref: Totaljobs Job ID: 53831197

An Account Co-ordinator is required to deliver excellent customer care to an existing and expanding customer base. Working within a small busy team, you will have a track record of developing strong working relationships with customers via telephone and email.

The job will involve:

Providing outstanding customer care and maintaining regular contact with customers (mainly via inbound telephone calls)Upselling additional products to existing clients, for example, by introducing a new product rangeProcessing orders on the in-house database systemUpdating spread sheets Running various reports as requiredLiaising with the field agent regarding sales and targetsResolving problems and queries relating to ordersLiaising with other departments regarding outstanding information and order troubleshooting Maintaining communication with the warehouse regarding orders and stock levels

The right candidate must have:

Demonstrated customer service skillsDemonstrated ability to juggle multiple tasks and prioritiseStrong telephone and interpersonal skills The ability to problem solveCompetent IT skills including excel and outlook and experience of using in house database systems

The office is located on the outskirts of Bristol, such that having your own transport is essential.