Assistant Reservations Manager

Assistant Reservations Manager

Location: Leeds , West Yorkshire Salary: Unspecified Date posted: 12/06/2012 18:03 Job type:Permanent Company: Hilton Worldwide Contact: Unspecified Ref: Totaljobs/Hilton_94147_EN Job ID: 53795459

Introduction

Description
What will it be like to work for this Hilton Brand?

It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hilton understands that doing the little things well can mean everything. If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. Because its at the DoubleTree at Hilton where the little things mean everything.What will I be doing?
Developing and supporting a strong working relationship between Front Office, Reservations and Housekeeping teams will be a key aspect of your role to ensure the highest levels of guest service and achievement of business objectives.

You will be a natural and confident communicator and have strong people management skills, coaching and developing your team to deliver excellent results and converse with our guests at all levels.


Profile
What are we looking for? As an Assistant Reservations Manager serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Previous Supervisor/Team Leader experience with reservations in the hotel/leisure sector
Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets
Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
Excellent organisation and planning skills
Accountable and resilient
Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of the hotel property management systems
Previous experience in the same or similar role
What benefits will I receive?Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.Learn more now about DoubleTree by Hilton --- where the little things mean everything. More than 250 properties in countries throughout the world More than 230 million cookies have been served, and still baking! Hotel chain continues to grow rapidly Features the signature Sweet Dreams Sleep Experience.

What we offer