National Operations Manager

National Operations Manager

Location: Leeds (LS1) , Leeds View map Salary: Unspecified Date posted: 22/06/2012 11:01 Job type:Permanent Company: Thistle Contact: Sharon Dcunha Ref: Totaljobs/IRC1658 Job ID: 53887661

Tenant Risks is part of Thistle Insurance Services Ltd., a JLT Group Company. We are a specialist Financial Inclusion division. The division is a market leader in providing insurance solutions especially Home Contents Insurance for residents of Housing Associations and Local Authorities who are on low incomes. We currently manage arrangements for approaching 750 social housing providers.

Thistle Insurance Services is a full service Managing General Underwriter providing complete underwriting and claims services on behalf of selected insurers. As a business, we create, distribute and manage non-advised insurance products and facilities into niche or privileged access segments of the consumer, small business and not for profit sectors.

We employ 325 staff across the UK at offices in Belfast, Bracknell, Coventry, Gloucester, Leeds, London, Liverpool, Maidenhead, and Wolverhampton.

We are particularly well known in areas such as:

Leisure - caravans, holiday homes, youth clubs, adventure activity providers.

Housing - social housing and its contents for local authorities or housing associations

Online insurance for personal items including bicycles, musical instruments and cameras

Wholesale insurance placements in the Lloyd's and London.

Thistle is part of Jardine Lloyd Thompson, an international Group of Risk Specialists and Employee Benefits Consultants and one of the largest companies of its type in the world. Employing over 5500 people in 36 countries we provide our employees with a distinctive opportunity to be part of a business which is large enough to be a significant force in the marketplace but small enough to focus on the individual.

Key Accountabilities:

Assist with the planning and implementation of the Tenant Risks budget and the achievement of budget.

Assist with the setting of the business unit targets (new business and renewals) in conjunction with the unit teams.

To assist in ensuring that the team are equipped with the knowledge and skills necessary in order to effectively perform their duties.

Assist with the support and motivation of the team in the achievement of unit objectives

Build and maintain a strong pipeline of business opportunities.

Promote the profile of Jardine Lloyd Thompson Tenant Risks in line with strategy.

Achieve strong working relationship with existing clients.

Be a champion of change and ensure effective management of change within the team.

Develop strategic alliances with professional and trade bodies.

Raise the Thistle Insurance Services Ltd profile and awareness in the market place.

Be involved with the investigation, monitoring and review of current practices.

Generate and complete new business opportunities and assist the units sale team in achieving their individual targets.

Ensure that all statutory and company regulations are followed to protect clients, colleagues and the business interests of the company.