Legal Assistant

Legal Assistant

Location: Patchway, Bristol (BS34) , BS34 View map Salary: 17,612 - 21,315 Date posted: 14/06/2012 17:20 Job type:Permanent Company: Co-operative Legal Contact: Co-operative Ref: Totaljobs/COOPERATIVE-CLS13267 Job ID: 53844396

Approaching 6 million members, 120,000 employees and over 4,500 outlets, we are now a business to rival any other on the high street. The co-operative Group encompasses a vast range of businesses including food, farms, travel, pharmacy, financial services, legal services, motor dealerships, online electricals and funerals.

The Co-operative Legal Services

The legal world can be an intimidating place. Thats why at The Co-operative Legal Services we do things differently. We provide a straightforward service, with transparent, fixed fee quotes that give our members and customers peace of mind.

Our legal services currently comprise of:

legal advice

probate and estate administration

personal injury

employment law

will writing

In the short time that we have been around we have expanded our organisation and continue to invest and grow to provide valuable services for our customersand members. With our approach, our technology and our people-focussed philosophy, we are changing the face of consumer legal services

Job Summary:

To handle straightforward personal injury cases in order to obtain compensation for clients.To contribute to the departments revenue targets and to develop legal skills in order to progress to further roles within the department.

Role and Responsibilities:

To progress personal injury cases in a timely manner to a satisfactory conclusion for the client.To be capable of resolving cases where liability is more complicated.To handle cases prior to litigation with the aim of achieving settlement through negotiation.To progress cases through inception to conclusion with modest supervision and guidance where appropriate.

Candidate profile - technical and behavioural:

Good confident telephone mannerGood communicator in both written and spoken EnglishClear understanding of customer requirements and a commitment to customer serviceMust be computer literate with experience of use of a case management system desirableMust have a willingness to learn and be able to turn work around efficientlyMust demonstrate a proactive approach and consistent attention to detail

We are passionate about equal opportunities and welcome a broad diversity of talent to apply

The Co-operative Group reserves the right to cease any advertising prior to the published closing date for a role that receives a high number of applications