Training Team Support

Training Team Support

Location: Covent Garden, Central London / West End (WC2) , WC2 View map Salary: Unspecified Competetive Date posted: 26/04/2012 16:49 Job type:Permanent Company: Resource Solutions Contact: Katy Hodgson Ref: Totaljobs/TSupportT Job ID: 53462326

Team Support for The

Robert Walters Group

Robert Walters specialises in permanent, contract and temporary recruitment across all industry sectors and at all levels of seniority, offering a comprehensive service in each, managing the careers of the highest calibre candidates. Robert Walters' blue-chip client base ranges across leading investment banks, multi-national corporations, smaller enterprises and business start-ups, covering all market sectors. With offices spanning fi ve continents, Robert Walters is able to offer a truly global recruitment service to both clients and candidates alike.

Resource Solutions, part of the Robert Walters group, is an international market leader in the provision of recruitment process outsourcing solutions.

Scope of Role

The Team Support works closely with the Training Manager to ensure that all employees are given the best training in a timely manner to excel in their roles.

Primary Responsibilities

Design and book two week Induction Training Schedules for every new starter to the business

Coordinate Group Induction training, preparing material, booking trainers and rooms

Coordinate all Systems training for new starters or on ad hoc basis with IT Training team

Support the Training Manager in the preparation of the Traineeship Programme for all new fee earners joining the business; coordinating diaries for all employees

Coordinate and prepare all offsite training courses

Maintain the Training section on the group intranet pages to ensure this is up to date at all times

Assist with Designing Training Materials and ensure these are kept updated to reflect business progress

Central point of contact for Business Heads and Senior management for all support admin duties

Liaise with Senior Business Heads, Trainers and Travel agents (where necessary) on potential training dates

Ensure all training sessions are recorded on individual records on Chris21

Ensure all appraisals all are completed by deadlines. Upload topaperless SharePoint system and file all documents in HR files

Support Training Manager in reviewing appraisals to evaluate training needs and follow up where necessary

Book and confirm all external regional and international travel arrangements (including booking flights/trains, transfers and hotels) for the Training Manager, liaising with staff in th e respective offices and travel agents as necessary

Complete all expenses for Training Manager

Collate all invoices for offsite training writing up Purchase Orders where necessary

General diary management

Provide admin support to the HR department as required

Key Focus

People Focus

Demonstrates the ability to work harmoniously in a team environment.Ensures own work is always done efficiently and effectively using core processes and procedures.Engage and develop positive relationships with others internally and externally.Relates well to people at all levels.Prepared to ask others for help and work together when it will support the delivery of objectives.Understands that developing others is the key deliverable for the department and therefore ensures this is their main focus.

Results Driven

Plans ahead and works in a systematic, organised and professional way to exceed expectations.Shows determination to make things happen, even under pressure.Strives to achieve all work goals and objectives in a timely manner.Follows tasks through in detail to deliver quality and precision, checking work and information for accuracy and completion.Demonstrates a real tenacious spirit to overcome obstacles in order to achieve results.Continually seeks to improve processes whilst ensuring excellent organisation and attention to detail at all time.

Must have the natural ability to take initiative at all times and think two steps ahead

Attention detail is crucial in this role due to the high profile nature of the the training function.

Self Management

Able to prioritise workload and demonstrate autonomy.Demonstrates self motivation and a drive to succeed on a personal and team level.Open to learning opportunities with a willingness to encounter new experiences and situations.Makes an effort to improve knowledge, competencies, ability and performance.Able to reflect on learning events to increase personal understanding and ability to apply new knowledge and skills to your role.Shows commitment to and aligns own behaviour with, the objectives, goals, values and culture of RW and the people you work with. Demonstrates confidence in own ability and willingness to go the extra mile.

Commercial Awareness and Understanding

Regularly questions others in order to gain better commercial understanding.Demonstrates a thorough understanding of the RW group organisational divisions and functions.Seeks and verifies key information needed to be able to carry out tasks or job effectively and make appropriate decisions.Recognise how you contribute to your team and division and understand the long-term company objectives.

Creative Problem Solving

Demonstrates entrepreneurial spirit and thinking capability.Recognise the value of new opportunities and understands the strategic fit in terms of the long term direction of the company.Able to use initiative and knowledge to ensure maximum efficiency in delivery of goals and objectives. Able to turn ideas into action.Able to think analytically to solve problems and furnish new ideas.

Other Information

Other duties which are reasonably within the capabilities of a staff member in this position may need to be performed from time to time, in addition to or instead of the above duties.

This role requires excellent IT skills and the ability to work with Excel, Powerpoint, Word, Outlook to a high level

The requirements of this role may change over time and staff are required to comply with all such reasonable cha nges.