FIX Network Support Analyst

FIX Network Support Analyst

Location: London , South East Salary: Unspecified C.80k Date posted: 06/04/2012 20:00 Job type:Permanent Company: Riversdale Consulting Contact: Haydn Reynolds Ref: Totaljobs/H2 Job ID: 53304292

Our client is a market leading vendor who are currently recruiting an experience FIX Network Support Analyst to bring enhanced FIX knowledge to a small Technical Support team.

Our client is a market leading vendor who are currently recruiting an experience FIX Network Support Analyst to bring enhanced FIX knowledge to a small Technical Support team.

This is an excellent opportunity for a dynamic individual with good experience in supporting FIX connectivity solutions including the ability to work effectively with clients and network vendors

Your responsibilities will include;-

Working with Clients, internal resources and network vendors to provide problem troubleshooting, support, and resolution.Working with vendors as partners to deliver a tightly integrated, seamless service to our ClientsSustaining a high level of availability of our dedicated FIX Network.Assisting internal colleagues with the following activities:Design, specification, and provisioning of FIX Network solutionsTesting and certificationGo-live implementationOn-going changes and enhancementsParticipation in the development and on-going refinement, enhancement and continuous process improvement of all operational support procedures essential to the cost-effective delivery of network services.Providing 1st level support to our FIX clients

Requirements:

In depth experience in all aspects of FIX (Financial Information eXchange) capabilities, configuration, testing, certification, troubleshooting, industry trends.Proven ability to work in mission critical operations and support environment.Good overall knowledge and understanding of Wide Area Networks (WAN) and Local Area Networks (LAN).Proven ability to partner with various internal departments to deliver superior customer service.Periodic off-hours support.Occasional travel to customer sites to perform on-site customization, testing, and troubleshooting.

Qualifications:

Experience with FIX certification, administration and support, preferably in the buy-side arena.

Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills.A willingness to learn about and provide support on a variety of applications and interfaces.

To find out more about this exciting opportunity please contact Haydn Reynolds on 020 3371 6851 or send your CV to him at hreynolds@riversdaleconsulting.com all applications will be treated in strict confidence