Front of House Receptionist

Front of House Receptionist

Location: City , London Salary: 16710 - 20462 per annum Date posted: 02/04/2012 12:05 Job type:Permanent Company: Lifeline Personnel Contact: Demi Barrett Ref: Totaljobs/FOH 1 Job ID: 53120414

Professional, motivated and customer focused Front of House Receptionist required for Private Hospital in Central London.
The Reception Area is the first port of call for all Patients. Consultants and Visitors.
It is essential that an excellent impression is given at all times.
A flexible and friendly approach is necessary in order to become a part of this hard working team. Shifts and some weekends are required.

General Responsibilities:
Ensure all patients, visitors and consultants are greeted in a courteous and helpful man ner.
Direct patients to appropriate area
Liaise with other departments in order to give an efficient service to all.
Answer all telephone calls promptly and professionally and to direct to the appropriate areas as necessary
Coordination of transport arrangements for staff and patients
Maintain reception logs and on call rotas for hospital managers
Management of hospital alarm systems, testing and recording.

Requirements:
Previous Hospital experience
Maintaining confidentiality
To keep up to date with current procedures and hospital agreements
Basic medical terminology
Computer literate - WORD/EXCEL
Excellent customer care skills
Organised Administrator
Good team player