Implementation Project Manager

Implementation Project Manager

Location: London , South East Salary: Unspecified Date posted: 07/04/2012 16:06 Job type:Permanent Company: Bazaarvoice Limited Contact: Michael Entwistle Ref: Totaljobs Job ID: 53271231

Job Type: Full-Time, Salaried with Full Benefits & Stock Options

Reports To: Implementation Project Manager, Team Manager

About Bazaarvoice:

Bazaarvoice is the market leader in Social Commerce. Social Commerce links word of mouth with technology and best practices consulting to help companies listen to what their customers have to say about their brands. We provide software that allows consumers to leave feedback on the products they buy online, ask questions and provide answe rs and share their experiences. Retailers and manufacturers use this valuable data to engage with their customers, improve products, services and information about products to enable them to take action when necessary.

Who We Want:

The culture of our company is very important to us and our core values that underpin this are:

Passion:

We excite with possibilities. We celebrate success. We love what we do.

Performance:

We act with purpose. We are decisive. We exceed expectations.

Innovation:

We believe there is power in change. We have the courage to act. We lead.

Openness:

We listen. We seek the truth. We act with authenticity.

Respect:

We are a company of equals. We value difference. We are people first, roles second.

Teamwork:

We play to one anothers strengths. We trust each other. We are stronger and smarter together.

Generosity:

We share. We give without expectations. We are connected to our community.

We are looking for individuals who can demonstrate these core values in their approach in what is a very important role for us.

Job Overview:

The Technical Services team is responsible for the Implementation and technical support, and maintenance of all Bazaarvoice web applications. We take pride in our energetic team environment and strong culture. We multi-task well, communicate directly, and lead by example. Our company moves quickly and so do we. P assion about life and work is important to us, and want to see it from you when we meet you!

The Implementation Project Manager is responsible for managing multiple concurrent implementation projects, coordinating both client and internal project teams through a quick deployment process. Our solutions are easy for our clients development teams to integrate and therefore projects are smaller in scope and move quickly. The ideal IPM thrives in a fast-moving environment with excellent multi-tasking skills and attention to detail and quality.

To be a strong IPM at Bazaarvoice, you must be a talented leader with the ability to execute well under pressure. Good decision-making skills around scope, time, and resources are necessary for success in this role. Your contacts will range from a business and technical audience, from analyst to executive; you must be comfortable communicating at all levels. Strong presentation skills are necessary, whic h is why we include a presentation round in our interview process.

Last but not least be able to engage with clients. IPMs work closely with our sales and client success team to help our customers understand and scope out work for the project team.

Candidate Requirements;

The ideal IPM has experience managing or playing a lead client-facing role in multiple technology integration engagements and meets most or all of the following requirements:

BA/BS degree required.Internet Software/E-commerce industry experience preferred.5+ years software implementation project management experience.Ability to interface well with customers, internal and external to the organization (phone/email).Familiarity with HTML, CSS, SQL, and other web technologies. Expert knowledge not necessary, but you must be able to communicate well with developers on these technologies.Knowledge of SQL and database design concepts (MySQL experience a plus)At tention to detail and absolute focus on quality of workStrong presentation, meeting facilitation, and written communication skills.Driven to execute with quality of service and demonstrates passion, energy and a collaborative work ethic.Authorization to work in the E.U

Resume Submission Instructions:

To apply, please send cover letter and resume toMichael.Entwistle@bazaarvoice.com

Bazaarvoice, Inc. is an Equal Opportunity Employer. Bazaarvoice does not discriminate against any applicant for employment because of age, gender, sexual orientation, race, religion, national origin, ethnicity, veteran status, or disability.