Technical Operations Manager
A successful and fast-growing Leicester-based web hosting provider is looking for a Technical Manager with at at least 4 years Linux experience.
The ideal candidate will be highly motivated with have a high level of internet awareness and a good working knowledge of Linux with experience managing typical web hosting related services (Apache & DNS/Mail servers). Managing a team of two in-house server administrators and 4 remote support technicians you will be responsible for all company and client server administration.
Typical tasks will include:
Responsibilities
* To provide expert advice on technical solutions, networks, security and related components, to achieve high availability and performance of company and customer servers
* Provide professional technical support to customers
* Provide point of technical escalation for Linux systems.
* Support the operating system and applications of client servers
* Troubleshoot and resolve hardware and software problems
* Manage and optimise performance of all in-house and external support staff
*Service development
It is essential that you have:
- At least 3 years Linux experience with one or more of; Debian, CentOS, Redhat;
- Experience with software associated with hosting (Apache, Exim, BIND,
etc.)
- A logistical approach to problem solving
- Familiarity with bash scripting, PHP and ideally Perl (highly desirable)
- A working knowledge of common Internet protocols (HTTP, FTP,
POP/IMAP/SMTP, etc.)
- Ability to follow directions carefully and concisely
- Willingness to learn on and off the job and look towards growing
responsibility
- Willingness to work unsociable hours.
Special consideration will be given to candidates with experience of:
- cPanel/WHM control panel software
Please INCLUDE a covering letter detailing why you should be short listed for interview. The covering letter is the FIRST part of the selection process.
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