Mate / First Officer / Deck Officer

Mate / First Officer / Deck Officer

Location: Bermondsey, South East London (SE1) , SE1 Salary: From 20,000 to 30,000 per annum Depending on Qualifications & Exper Date posted: 30/03/2012 13:00 Job type:Permanent Company: CITY CRUISES Contact: Colin O'Kane Ref: Totaljobs Job ID: 53239563

About City Cruises

City Cruises plc is the leading operator of passenger services on the River Thames, carrying in excess of two million passengers annually on its extensive sightseeing, entertainment and charter services. Based at Cherry Garden Pier, City Cruises operates fifteen revenue earning passenger-carrying boats, along with a small fleet of support vessels and barges.

Main Purpose

To provide City Cruises passengers with the best experience by, safely navigating passengers along the River Thames within our sightseeing service.

Principal ResponsibilitiesEnsure vessels meet Company standards in terms of safety so our passengers remain safe and enjoy their experience on the River Thames.To comply with SMS regulations and ensure crew onboard follow and comply with these regulations and that all documentation is maintained and looked after at all times.Support the Captain in onboard safety training for all crew members.To navigate vessels down the River Thames safely in accordance with the Company passenger plan and PLA bi-laws.Safe mooring of the vessels at all times with extreme caution when embarking and disembarking passengers in accordance with the Companys SMS.To provide a vessel safety announcement after leaving each pier to comply with Company SMS.To support the Captain in conducting a safety crew briefing every morning for tripping and a fternoon for showboats before commencing service to the public.To account for and safely embark and disembark passengers from one of our recognised locations along the River Thames.To carry out daily vessel log checks in conjunction with the SMS procedures with specific attention to all safety equipment and engines.To assist in the 500 hour servicing of every vessel with the City Cruises fleet.To report any maintenance checks or incidents as per the Companys SMS to the Captain.Support the Captain in checking the vessels fuel level and if necessary, fuel the vessel before entering it into service.To ensure the vessel has an adequate supply of fresh clear running water onboard for passengers prior to commencing service.Ensure the vessel is clean, tidy and well presented at all times to comply with the Companys SMS and London Port Health regulations.To provide passengers with a commentary through the City Cruises sightseeing journey and give them a magical experience along the River Thames.To give our passengers the best customer experience whilst sightseeing with City Cruises.Lead by example and support the Captain to manage all crew on the vessel are well presented and groomed in Company uniform at all times when representing City Cruises and serving to the public.To contribute to onboard sales and achieve Company target of 1.5million.Person ProfileEducational Level/Qualifications SCTW95 Seamon CertificateExperience/Knowledge

Required:

Experience operating as Mate of large passenger vesselsKnowledge of vessel maintenance and vessel engineering

Desirable:

Full understanding of Health & Safety afloat and ashore and implementation of Safety Management System, preferably to ISM standard, would be an advantageExperience working within the hospitality industry To promote brand image of City CruisesPersonal Skills

Required:

To exhibit a professional attitude at all times Smart/Well presentedPoliteExcellent communication skillsCustomer focusedCalm and able to work well under pressureExcellent numeracy and literacy skillsReliableHighly organisedUnderstands, respects and follows the chain of commandIs able to work under directionTo be flexible in carrying out your duties at any of the Companys locations, offices or departments and fulfill other tasks that fall within your post as required

Desirable:

Has a modern outlookCompany focusedSelf motivatedWillingness to learn and progressAble to work to own initiativeProblem solver with the ability to offer solutionsCan speak a 2nd language

If you believe you are suitable for this position please email your CV stating what position you are applying for to recruitment@citycruises.com

NB. Please note that due to the high volume of applications we expect to receive, you will only be co ntacted if you are shortlisted to the next stage of the recruitment process.