Optical Assistant, Rayleigh,1206-306 Optical Assistant, Rayleigh,1206-306

Location: Rayleigh , Essex Salary: 12500 - 15000 per annum + Bonus Date posted: 26/06/2012 15:03 Job type:Permanent Company: Prospect Health Contact: Liam Fordham Ref: Totaljobs/1206-306 Job ID: 53932538
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Company
Prospect Health's Optical Division is currently working on behalf of a successful practice that is looking to recruit a high calibre Optical assistant to become a pivotal part of the retail team. In return you can expect a rewarding role with a fantastic amount of support and a genuine market-leading career development programme.
The practice is run as an independent firm with all of the key decisions made by the directors and their team at a local level, unlike multiples where decision making processes are generally devolved to a central board of directors that doesn't have a clue what's going on at a local level; There aren't multiple layers of management interfering with things and getting in the way; If there's a problem it can be fixed quickly; Likewise, if someone has a good idea it can be implemented quickly. So the whole set up is geared towards people getting much more job satisfaction than you'd get in most other firms.
You get fantastic support in all areas of the business, from marketing and merchandising through to finance and training and human resources - a lot of the areas where other employers get it wrong;
Also the wider group is growing more quickly than anyone else, which means they can offer more opportunities for career growth than anyone else; And that's especially true in the current economic climate because where some firms are reporting drops of 10-20 in business levels and making redundancies and cutting peoples days, this business is bucking the trend and continuing to show growth per store right across the board and it's probably also worth mentioning at this point that not one of their practices has ever gone out of business. There aren't really any other firms out there that can offer such a good mix of independence and support.
Our client prides themselves on treating people as they would wish to be treated, and if you join them, you will be supported by extremely well trained and motivated retail staff, in addition to an expert professional team. Our expectation is that you will share their vision to provide the patients with the very best professional service as well as exceptional customer care on every visit to the store.
Practice
The practice is situated on a busy high street in a beautiful market town and is easily commutable from Chelmsford. The practice is currently undergoing a refit and will benefit from 3 testing rooms and an onsite lab and will boast modern up to date equipment. You will be working alongside a team of highly trained, dedicated colleagues and benefit from being at the cutting edge in terms of shop fit and associated surroundings.
Role
Some of the key tasks are as follows -
Explore customer needs thoroughly, and approach customers to offer assistance
Understand visual perception and basic visual defects
Analyse prescriptions accurately, and dispense single vision lenses accordingly
Ensure collections are conducted in a professional manner
Operate the till effectively
Understand and apply NHS practices and procedures
Actively seek to improve your own skills and product knowledge
Achieve excellent Mystery Shopper scores
Ensure customer needs are met at every opportunity
Provide confident and effective frame selection and styling choices
Provide professional collections that create a positive lasting impression
Carry out all basic till transactions and customer paperwork correctly
Follow NHS guidelines at all times
Effectively inform customers about the products and offers
The role itself is a full time position, including weekends and bank holidays on a rota basis. Our client is seeking an ambitious Optical Assistant with bags of enthusiasm. A large aspect of the job will be approaching customers in the practice and upselling where required, as there will be sales targets to meet to which you will be rewarded with an excellent bonus scheme. Its an intimate environment and a chance for you to be a big fish in a small pond. Experience is Optics is desirable, but not essential.
Training & Development
You will receive thorough training and development to enhance your understanding of optical products, so previous Optical experience is not always necessary, but a passion for fantastic customer service is a must!
Remuneration & benefits Package
You can expect a very competitive salary package which rewards high performance and those who exceed the expectations placed upon them. A lucrative bonus scheme is therefore a given, alongside a diverse benefits package which is tailored to your requirements.
Summary
In summary this is a fantastic opportunity to operate in an environment where ideas are heard and your skills, experience and creativity can impact the business directly on a daily basis. Whilst working for one of the UK's leading optical brands you will be part of an independently-managed opticians business that benefits from unrivalled levels of head office support and offers you career-defining training and development.
What Happens Next?
To apply for this position you must possess the right to work in the United Kingdom.Applications will only be considered from candidates with optical experience.
To talk to us in confidence about this opportunity and any other suitable positions please contact a member of the Optometry division on 0113 280 6729
(Office hours Mon - Thurs 8:30am - 8:30pm & Friday 8:30am - 5:30pm)
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