Junior Paralegal - Previous telephone collections experience required

Junior Paralegal - Previous telephone collections experience required

Location: Leeds (LS1) , Leeds View map Salary: 13,000 per annum Date posted: 06/06/2012 14:00 Job type:Permanent Company: DWF Contact: Nicola Townson Ref: Totaljobs/BF/615/Lds Job ID: 53771535

BF/615/Lds

This vacancy is being managed by Nicola Townson, Resourcing Assistant.

DWFis a business law firm with a distinctive approach. We deploy expertsolicitors who are leaders in their field and know the legal terrain intimately. We have offices throughout various cities in the UK includingLeeds, Liverpool, London, Manchester, Newcastle and Preston and circa 1400 employees.Over the past five years we haveseen a period ofgrowth, and are now looking to recruit at junior paralegal level.

The Recoveries Team, based in Leeds, is looking to recruit 2 junior paralegals to join its busy Collections division. Previous experience in telephone based consumer debtcollections is required. This position would be ideal for somebody looking to take their first step into a legal career.

Main function of job:

Supporting the operational functioning of a Practice Group / Practice Area whilst learning and developing the key skillsand experience required for a paralegal with a view to acquiring a low value / low number caseload and assisting in files under supervision.

Relationships:

a.Responsible to: Senior Paralegal

b.Liaison with: All fee earners within Practice Group / Practice Area

Main Duties:

Undertaking tasks as delegated to you in a time and cost effective manner, adhering to deadlines where provided.Understand the role in the context of the practice group and proactively seek to increase contribution via the allocation of work.Undertaking Outbound and Inbound calls from debtors in relation to outstanding amounts owed to our clients.Negotiating payments and setting up instalment arrangements.Reviewing files in a pre legal environment Understanding OFT guidelines on debt recovery, TCF policies and MALG guidelines and DPA.

Skills:

1.Basic to intermediate IT and keyboard skills with knowledge of Word, Excel and database programmes, internet research.

2.Excellent administration / organisational skills

3.A good team spirit with proven team working skills

4.Excellent communication skills

5.Flexibility, willingness to learn on the job and to participate in learning and development opportunities

6.Telephone Collection Experience Essential.