Customer Account Manager
Location: Bristol (BS1) , Bristol View map Salary: Upto 20,000 per annum plus bonus scheme Date posted: 16/05/2012 13:00 Job type:Permanent Company: Computer Training Solutions Contact: Rosie Davis Ref: Totaljobs/CTS-CAM01 Job ID: 53616561UK wide IT training company is seeking to hire a Customer Account Manager to work in their Bristol head office.
The role owner will be responsible for building and maintaining relationships with new and existing customers with a view to growing the business and increasing revenue.The role of customer account manager will include handling pre-qualified incoming leads from new and existing customers (no cold calling involved).
Key ResponsibilitiesLead conversion
Act as a first point of contact for clients
Quote creation and follow up
Development of new business prospects and opportunities
Use own initiative to develop and manage existing customer relationships
Provide excellent customer service
Qualifications and ExperienceProven sales experience
Experience in managing customer accounts, including large multinationals and SMEs
Previous experience in a customer service role
Previous experience in a role managing client relationships
Skills and Key AttributesEnthusiastic and outgoing with a can do attitude
Effective verbal and written communication skills, at all levels
Strong client management skills
Excellent organisation and time management skills
IT literate with a very good knowledge of the Microsoft Office products delivered in our courses
To Apply
Please send a copy of your CV and a covering letter
NO AGENCIES PLEASE
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