HR Administrator – Birmingham

HR Administrator â€" Birmingham

HR Administrator Birmingham

Location: Birmingham (B16) , Birmingham View map Salary: Unspecified Date posted: 04/05/2012 18:02 Job type:Permanent Company: Teleperformance Contact: Natalie Molina Ref: Totaljobs Job ID: 53533542

HR Administrator Birmingham (Part time 20 hours per week)

Reporting to the HR Manager, this is a fantastic opportunity for a dynamic individual to join our HR team in Birmingham. The successful individual will play a pivotal role in providing proactive and value adding HR administration and assistant support to the business during this exciting period of growth.

Fundamental to this role is building trust with individuals both within the HR function and the core Teleperformance operation. This is an incredibly varied role which requires flexibility coupled with extremely good organizational skills.

An over of day to day tasks are:

(1) General activities

Business wide reporting activities in line with the weekly/monthly/annual report template and/or as required by HR

Moving staff from temporary to permanent contracts as required by the Operations teams and HR Business Partners updating our HR systems and liaising with other support functions, and, as applicable, collating ID and issuing new contracts

Completing relevant paperwork for external partners

Sending and processing paperwork confidentially and securely (i.e. servicing internal and external audiences, in line with agreed SLAs)

As required, note taking to support formal and complex employee relation meetings (e.g. disciplinaries/grievances)

Escalating any administration/reporting issues as applicable to HR Business Partners and/or HR Manager

Day to day management of HR database proactively seeking and then driving forward process improvements to deliver ongoing efficiencies

(2) Specific recruitment related administration and support activities

Applying for references for new starts in line with agreed

Processing reference requests for leavers

Assisting the HR Business Partners with any additional recruitment related administration activities (i.e. DS/credit referencing checks and any other probity requirements)

Generation of contracts sending these to candidates in advance of start dates

Assisting the HR Business Partners with facilitating group assessments, undertaking second stage 1 to 1 interviews and verbal offers, as required

(3) Employee data and file maintenance (electronic and hard copy)

Filing and the ownership for the day to day management of information contained within employee files both hard copy HR files and electronic files

Responsibility for the up keep of information, paperwork and files contained within the central HR office

Accountable for ensuring the confidentiality of personal and employee HR records and data, ensuring regular security checks and audits are completed within cascade and hard copy HR files

This list of activities is not an exhaustive representation of the role and as such the role holder may be required to undertake any other activities as deemed appropriate by the HR Manager and/or HR Director

Teleperformance UK offer a diverse range of contact centre solutions, consultancy and project work operating on a global level with 248 centres across 46 countries. In the UK we have a combined workforce of c. 6000 people operating from 13 locations and a number of in-sourced sites across Scotland, England and Northern Ireland.We are experts in the call centre services industry, and focus entirely on what we do best. We add value to our clients service by delivering creative solutions to meet all of their contact centre needs. We do this through the effective recruitment and development of our people, and operate some of the most innovative people management practices in the industry. Winning a number of prestigious industry awards is testament to this. These include Employer of the Year at the Orange National Business Awards for the UK.