Life Enrichment Manager

Life Enrichment Manager

Location: Cardiff , South Glamorgan Salary: Competitive Salary + Benefits Date posted: 18/05/2012 12:39 Job type:Permanent Company: DCA Recruitment Contact: DCA Recruitment Ref: Totaljobs/JBD 1947 Job ID: 53639329

The Life Enrichment Manager is responsible for consistently engaging residents in familiar routines of daily living through personalised Life Skills that Create Pleasant Days for residents.

Life Skills are familiar tasks that residents enjoyed doing in the past that can still bring a sense of success, meaning and purpose in the present. The Life Enrichment Manager is responsible for designing Life Skills to reflect each residents past interests and for providing them with encouragement, prompts and hands on assistance.

The Life Enrichment Manager is responsible for demonstrating the Mission of our client, To champion quality of life for all seniors in the Reminiscence neighborhood in accordance with federal, state and local standards, regulations of Sunrise policies to promote the highest degree of quality care and services to our residents.

CORE COMPETENCIES

Building Customer Loyalty

Building Trust

Communication

Contributing to Team Success

Managing Work (includes Time Management)

Planning and Organizing *

Quality Orientation

Stress Tolerance

Technical / Professional Knowledge

Note: Competency marked with an (*) apply to team members in a Lead / Supervisory position and in place of the Competency Managing Work.

ORGANISATIONAL KNOWLEDGE

Champion quality of life for all seniors

Our Principles of Service

Preserving Dignity

Nurturing the Spirit

Celebrating Individuality

Enabling Freedom of Choice

Encouraging Independence

Involving Family and Friends

Our Core Values

Passion

Joy in Service

Stewardship

Respect

Trust

Our Foundational Belief

Belief in the sacred value of human life

Our Team Member Credo

In all our interactions with one another we will:

Provide Excellent Service

Embrace Diversity

Celebrate the Achievements of Others

Encourage Team Spirit

Assume the Best Intentions

Show Respect to All

EXPERIENCE & QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills and abilities

One (1) year experience required working with memory impaired seniors

High School diploma / GED accepted and may be required per state regulations; certification(s) may be required per state regulations

Ability to lead the life enrichment component of the Reminiscence program by connecting residents with Life Skills & other life enrichment activities that meet their unique preferences, abilities, & basic human needs

Ability to motivate, encourage residents; knowledge of how to adapt life skills to the cognitive and functional ability of each resident

Inspire, motivate and encourage volunteers and fellow team members to engage residents in meaningful, purposeful activities throughout the day and evening

Ability to handle multiple priorities

Possess written and verbal skills for effective communication

Competent in organisational & time mgmt skills

Demonstrates good judgment, problem solving and decision making skills

Ability to make responsible choices, decisions and act in a residents best interest

Ability to work semi-independently without direct supervision by following community procedures & guidelines, ability to follow through on assigned tasks

Demonstration of proficiency in computer skills, Microsoft Office and Sunrise applications with the ability to learn new applications

JOB RESPONSIBILITIES

Our cleint operates a number of different brands of communities for seniors. As a result, this positions area of responsibility may differ among the various brands and states. Despite the differences in responsibilities between the brands and states, the following are a core set of duties common to this position.

Essential Duties: Life Skills Program

Evaluates residents interest & involvement in Life Skill

Develops Life Skills tailored to each residents unique needs and abilities

Engages residents in Life Skills throughout the day and evening

Ensures that every resident has an opportunity to engage in Life Skills or other live enrichment activities on a daily basis

Reviews resident profile and the Individualised Service Plan (ISP) and spends time talking with residents and family members to determine the best Life Skill or life enriching activity for each resident

In partnership with the Reminiscence Coordinator (RC), ensures the Life Skill is included on the demographic profile of each resident and applies the information by being responsible for implementing, leading, motivating others in the appropriate Life Skill for the residents

Using the residents demographic profile information, organises small groups or clubs that address those similar needs and preferences in a small group/club setting

Ensures that the Life Skill is included on the socialization and leisure activities section of the ISP

Role models and encourages other team members to engage in Life Skills with residents

Assists residents to and from the Life Skills stations and other normalizing life enriching

activities and routines

Records and documents resident participation according to Sunrise quality service standards

Maintains and expands Life Skills stations and other life enriching programs and

replenishes supplies as needed

Assists in maintaining an inventory of Life Skills programming supplies

As applicable, responsible for assisting residents with daily care of any animals and/or plants as part of the Life Skills program and services

Essential Duties: Resident Focus

Reviews the ISP, Resident Profile and Demographic Profile and Addendums for every new resident

Gives input on the Demographic Profile and ISP to ensure that each resident has a personalised Life Skill listed that reflects their past interests and reflects their current abilities

Practices positive resident relations following our Sunrise Shared Values; responds to resident and family member requests and directs resident and family member feedback to immediate supervisor

Assists Reminiscence Coordinator (RC) to ensure each residents Memory Box is completed within two (2) weeks of move-in _ Maintains and protects the confidentiality of resident information at all times

Essential Duties: Volunteer and Community Focus

Under the leadership of the Reminiscence Coordinator (RC) and Activities & Volunteer Coordinator (AVC), assists with and supports with local businesses, organisation and schools in the development and retention of the community volunteer programs

Assists with the volunteer orientations, volunteer training programs and appropriate volunteer paperwork according to Sunrise standards

Essential Duties: Dining Service

Serves meals in the dining room

Assists residents in Life Skills in the dining room during set up and clean up

Essential Duties: Risk Management and General Safety

Partners with community team to ensure community is in compliance with OSHA requirements and promotion of Risk Management programs and policies; adherence to safety rules and regulations

Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, MSDS (Material Safety Data Sheets) and Lockout Tagout procedures

Reports all accidents / incidents immediately

Reports all hazardous and unsafe conditions and equipment immediately

Ensures any cords, carts, equipment and other hazards are kept out of the way at all times, not blocking exits and in compliance with fire codes

As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance

Essential Duties: Quality Assurance and Regulatory Compliance

Partners with community team to ensure community follows all federal, state, local laws and regulations and Sunrise quality standards for resident care and services

Maintains and/or exceeds standards of cleanliness, hygiene, proper attire and health standards

Essential Duties: Training, and Contributing to Team Success

Actively participates as a member of a team and committed to working toward team goals

Demonstrates in daily interactions with others, our Team Member Credo

Committed to serving our residents and guests through our Principles of Service

Contributes in the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops

Attends regular meetings; Town Hall, Department Team Meetings, Cross Over, and others as directed by the Supervisor

REPORTS TO, CLASSIFICATION & TRAINING

Reports To

Reminiscence Coordinator

Classification: Non-Exempt

This position is non-exempt and is subject to the overtime rules under the Federal Fair

Labor Standards Act and all state wage and hour laws and regulations Sunrise University Training

Fulfills all required training within the required timeframe, including the completion of all Sunrise University training and study application appropriate for the position.

Sunrise University Training

Fulfills all required training within the required timeframe, including the completion of all Sunrise University training and study application appropriate for the position.

Completion of training may be required and/or certificates available per regulations and laws as applicable

PHYSICAL ACTIVITY & ADA REQUIREMENTS

In an 8 hour workday, team member may stand / walk:

Hours at one time: 3 - 5

Total hours / day: 4 7

In an 8 hour workday, team member may sit:

Hours at one time: 1 - 2

Total hours / day: 2 4

In an 8 hour workday, team member may drive:

30 minutes, one to two times a week

Team Member will support / assist: (Maximum lbs)

Frequently: 50 lbs

Occasionally: 150 lbs

Team Member will lift / carry (Maximum lbs)

Frequently: 40 lbs

Occasionally: 70 lbs

Height of lift: 3 - 4 feet

Distance of carry: 30 yards

Team Member will use hands for repetitive:

Simple grasping, pushing and pulling, fine

Manipulation

Team Member should be able to:

Bend: Frequently

Squat: Frequently

Kneel: Frequently

Climb: Frequently

Reach: Frequently , 3 feet