Service Desk Administrator: Leeds and Birmingham City Centres

Service Desk Administrator: Leeds and Birmingham City Centres

Location: Leeds (LS1) , Leeds View map Salary: Unspecified Date posted: 29/05/2012 20:00 Job type:Permanent Company: Portico Contact: Natasha Draper-West Ref: Totaljobs Job ID: 53724558

Everyone has a passion. Ours is impeccable service. If you have excellent communication skills, a passion for great service and a desire to excel, Portico can offer you a passport to a fulfilling and a highly rewarding career.

Due to business growth we are recruiting forService Desk Administratorsto join our our team working for a prestigious client in Leeds and Birmingham.

We're looking forsomeone who loves providing a warm, upbeatservice and making people feel at home. In addition you'll have outstanding personal presentation with the ability to engage with people in a warm and welcoming way. To be considered for this role you must have a least 1 year's experienceworking within Corporateserviceenvironmentand/or 5* service environment such as a 5* hotel or airline.

Role overview:
*You'll act as the point of contact on the client floors ensuring the effective use of the space
*You'll manage the day to day client meeting room floor, including meeting room bookings
*You'll work closely with internal stakeholders to resolve issues and ensure the stationery hubs are well stocked
*You'll regularly walk the floors and produce useage stats and reports to internal stakeholders
*Monday to Friday

*Experience/attributes required:
*Excellent attention to detail, particularly around FOH standards
*Exceptional customer service skills and a passion for service
*Fluency in English in both verbal and written communication
*flexible and adaptable
*IT Literacy in word and excel a must
*able to work in a busy environment

Please send us your cv if you have what it takes and match what we're looking for in our Front of House people! We look forward to hearing from you.