Administrator - Small Business Centre

Administrator - Small Business Centre

Location: Manchester , Lancashire Salary: 12000 - 15500 per annum Date posted: 07/06/2012 16:02 Job type:Permanent Company: Swinton Insurance Group Contact: Swinton Resourcing Team Ref: Totaljobs/1253080 Job ID: 53732715

SBC Administrator

Overall purpose of this role: To perform general administrative & support duties to our Commercial Insurance Teams within the Business Centre and our growing Motor Teams. To provide a professional and efficient service in a multi-skilled environment to each of our customers, this incorporates Insurers, the Administration team and customers alike. To meet our customers' needs and expectations by ensuring that all of the department systems are accurately maintained and departmental procedures are followed.

Reports to - Administration Team Leader

Key accountabilities
* Reporting to the Administration Team Leader you will prioritise your workload effectively and use your time to best advantage by assessing the urgency and importance of each activity so that all tasks are completed to the required standards and within deadlines.
* Opening & distributing incoming/outgoing mail
* Diary/Task management
* Checking & ensuring all confidential Information including New Business, MTA & Renewal documents correspond & information is logged on our bespoke systems.
* Submitting documents to insurers & contacting customers for outstanding correspondence.
* Liaising between the sales & credit control teams to ensure outstanding queries are resolved quickly and efficiently.
* To organise workload to enable all targets and deadlines against all work activity are achieved and to ensure assigned routine activities are completed with minimal backlogs.
* To deal confidently with difficult situations, displaying empathy by seeing things from the point of view of all interested parties to reach a satisfactory conclusion.

Education/Qualifications
* Good general education, qualifications ideally include English and Maths GCSE or equivalent.