Sales Admin Support (Apprenticeship) - Based in Basildon, SS13

Sales Admin Support (Apprenticeship) - Based in Basildon, SS13

Location: Burnt Mills Industrial Estate, Basildon (SS13) , SS13 View map Salary: Between 150-200 per week* Date posted: 11/06/2012 16:02 Job type:Permanent Company: QA Apprenticeships Contact: Recruitment Team Ref: Totaljobs/Sales Job ID: 53708912

Job Title: Sales Admin Support (Apprenticeship)Location:Basildon, SS13
Salary: Between 150-200 per week*
Start date: June 2012

Start an exciting business career now. Employers are looking for professional, hard working apprentices to join their office teams - QA Apprenticeships can help you be part of this.

QA work with employers who are seeking talented individuals to develop their business for the future. Work with QA Apprenticeships to secure a real job with a salary, industry recognised qualifications and great prospects.

Scope and purpose of the role:
To provide administrative support to the sales organisation by utilising current sales process, tools and reporting to achieve clusters revenue performance as well as customer satisfaction.

To Interface between the sales and other support functions to ensure freeing up sales force time to sell

Main Responsibilities

Sales Admin Support is a direct report role to the relevant Area Sales Manager, and part of the Area Sales Team. It is a function within the DHL organisation in supporting achievement and improvement of sales efficiency and effectiveness.The role supports the cluster sales team in achieving the revenue target, gaining new Business, increasing pipeline quality, implementing pricing proposals, driving One off billing revenue, improving sales efficiency & effectivenessThe role provides administrative support in providing sales performance reports and sales tools to follow the right sales processes to drive overall performance improvement and customer satisfaction.Other areas of direct involvement is the on-boarding process for new customer implementationThe role resolves & assists customer requests / issues related to DHL and/or escalate requests to relevant parties when necessary within the specific clusterThe Sales Admin Support also provides an interface role with other functions in DHL organisation
To provide the cluster sales team with accurate, timely and business driven administrative support in line with ever changing business requirements.This is a cross functional role in that an understanding of all levels, roles and responsibilities within Sales is expected in order to provide the required level of business insight through quantitative and qualitative sales support.To offer an efficient, professional, courteous and customer oriented response to sales/customer enquiries and also responsible for supporting all cluster sales team. To provide assistance to the internal / external customers by coordinating support departments at DHL which will ensure that customers and sales peoples needs are met.

Personal Qualities

Strong planning & organising skills Good ability to impact and influenceGood achievement drive Ability to manage work pressuresStrong interpersonal and communication skills & Self motivated

Training by QA, the UK market leader in IT learning services:Over 12 months you will alternate between work-based training from your employer, QA e-learning modules, and training at a local QA academy.

Qualifications required

Minimum 5 GCSEs grades A - C including Maths and English (or equivalents) & General IT literacy Microsoft Office Programs

Qualifications achieved:

City & Guilds Level 3 Certificate in Principles of Sales City & Guilds Level 3 Diploma in Sales

To apply for this vacancy pleaseemail your CV with a covering letter.

*QA strongly recommends this as the minimum salary but this is above the national minimum apprenticeship wage and therefore cannot guarantee this. Visit apprenticeships gov uk for more information.