Junior Project Manager

Junior Project Manager

Location: West London (W3) , West London View map Salary: Competitive Salary + Benefits Date posted: 31/03/2012 18:03 Job type:Permanent Company: bid shopping Contact: HR Team Ref: Totaljobs Job ID: 53033646

Project Manager

Bid Shopping is an innovative multi channel Retailer broadcasting live on TV across 3 channels for over 17 hours per day, bringing bargains to life everyday for our customers. Our channels, bid tv, price-drop tv and speed auction tv, are watched by over five million viewers every month, with a customer base of nearly 4 million. Were based in West London where our channels deliver more than 18,000 hours of live content every year.

We are recruitingfor aProject Managertoscope, develop and implement priority change projects across departments - initiating and proposing areas of new development, stabilisation and change in an agreed business area. You will work withour senior business managers and project sponsors to ensure all changes within and that affect the department are managed effectively. On a day-to-day basis there will be requirements to manage Change Management processes within the department, support the maintenance and development of current business processes and coach and lead the business when providing support on projects as appropriate.

Job Responsibilities:

Principal activities will involve organisation, facilitation, co-ordination and communication of project updates, testing, meetings and developmentsSupport production and ensure timely release of all required project documentationForecast, track & manage project budget, POs and invoices relevant to departmental changeFacilitate & test functionality/load with suppliers and the business to ensure correct workflow, and data integrityAct as a point of liaison for the department the project manager is working within to ensure work across the business and impact on that department is communicated and the ramifications understoodTo report on a regular basis to the department head or senior department managers providing updates on individual and company wide project performanceAttend relevant Project meetingsPrepare, present and manage project documentation from initiation through to delivery and post project supportUnderstanding business structure to all to meet and liaise with suppliers as projects requireManage and motivate project team members to ensure the projects success through to final completionUnderstand the commercial needs of the business area and ensure that the assigned project meets the business needs to time, cost and specification in order to maintain overall qualityPro-actively communicate across the department and with other business areas to ensure thatall levels of the project team and business are aware off and bought into changeTo escalate appropriately where issues cannot be resolved that effect agreed deadlines and support other business developments impacting sit up or the specific business area

Job Requirements:

Previous experience in a similar roledemonstrating experience of business developmentExperience of generating new business opportunities - maybe as an account manager,sales executive, sales consultant, business development manager, key accounts manager, sales manager or similarProven track record of increasing customer base sales and loyaltyA degree or equivalent experiencePlanning and promotional management skillsExperience of both online and off line marketing with an understanding of CRMExperience in both B2B and B2C environmentsExperience in managing budgets, analytical skills and reporting skillsAbility to work to tight deadlines and work under pressureProficient in Microsoft Office applications Word, Excel, Power point and OutlookPrevious experience in broadcast or retail would be an advantageSelf motivated and enthusiasticStrong attention to detail and results focusedExcellent inter-personal skills with an ability to communicate at all levels

Skills and Experience:

Ideally Prince 2 or Agile qualification if not relevant degree or equivalent experience as a project managerCommercial understanding ideally in a retail environmentBusiness analysis experience and knowledgeProven project management experience with a sensible and pragmatic approach to formal project methodologies. i.e., management without hampering the success of the programme with unnecessary bureaucracy.Excellent communication and influencing skills with approachable demeanourPro-active communicator.Microsoft Project, MS office, Visio. All essentialChange management ability to manage in a currently fast changing environment as well as developing for the futureAbility to delegate effectively and ensure the work is co mpletedProblem solving, analytical skills, with the ability to apply practical solutions through realistic planning.Interested? Please click the "apply for this job" button below providing a covering note and your salary expectations.

Editorial Assistant (SL/EDA)

Editorial Assistant (SL/EDA)

Location: London , South East Salary: Competitive Date posted: 31/03/2012 18:03 Job type:Permanent Company: Springer Group Contact: Hayley Johns Ref: Totaljobs/SL/EDA Job ID: 53183003

Editorial Assistant (SL/EDA)

End date for applications: 26th March

A fantastic opportunity has arisen to work as an Editorial Assistant in the Clinical Medicine team in the London office of Springer Science+Business Media, a leading global publisher of books and journals.

The Editorial Assistants primary role will be to provide support to the Senior Editor and Associate Editor in managing and growing the journals programme (80) in addition to providing some assistance to a books Editor (20).

The vacancy is aimed at a candidate interested in starting a career in academic publishing.

Main Dutie s

Organise and prepare Publishers Reports for society meetings, editorial board meetings and journal retreatsWork with other Springer departments (production, sales and marketing, fulfilment, finance) as necessaryMaintain financial and contractual records for journals. Prepare cheque requests and automatic payments for routine invoices and paymentsParticipate in the development of journal proposals and spreadsheets for both new launches and acquisitionsArranging visits (including booking meeting rooms, booking flights, arranging accommodation and preparing itinerary) for the Senior EditorArrange royalty payments for book authorsCollating relevant material for pre-contract and pre-production meetingsKeeping in regular contact with contracted book authors and alerting the Editor to any delays, problems etc. in order to forward plan for the year and through effective project management, ensure manuscript delivery targets are metOther administrative support as required

Pers on Specification

Essential

Educated to degree level or equivalent Previous work experience in responsible graduate roleExcellent organisational skillsExcellent communication skillsComputer literacy, e.g., experience with Word, Excel, etc.Attention to detailProactive attitude to workAble to work on own initiativeWillingness to take on additional responsibility as required

Desirable:

A postgraduate qualification relevant to publishingPublishing experience

Please send your CV and covering letter, stating salary expectations and quoting the job reference (SL/EDA) to: HR, Floor 6, 236 Grays Inn Road, London, WC1X 8HB, or by email to: ukjobs@springer.com

Springer offers a competitive salary and benefits package including 25 days holiday plus bank holidays, contributory pension scheme, life assurance, discounted gym membership, cycle to work scheme, childcare vouchers and an employee support programme.

Springer is an Equal Opportunities Employer. We wel come all applications irrespective of race, gender, age, religion or belief, relationship status, pregnancy/maternity, sexual orientation or disability.

Equities Support Analyst - Banking - Equities

Equities Support Analyst - Banking - Equities

Location: City , London Salary: 65000 - 70000 per annum + Bonus + Bens Date posted: 31/03/2012 18:03 Job type:Permanent Company: Synergy Contact: Natasha Page Ref: Totaljobs/ESA225019 Job ID: 53242656

Our client, a leading Investment Bank, currently requires an Equities Support Analyst.

Working within the Equities IT team, the Equities Support Analyst will be responsible for providing 1st and 2nd line front office support to approx 100 users on the Equity trading desks for applications such as Murex, Fidessa, GL trade and RIMS.

To be considered, the successful Equities Support Analyst should have the following skills and experience;

*In-depth working knowledge of equity products, particularly cash equities
*Good general knowledge of the Murex 2.11 platform
*In-depth working knowledge of Unix (Solaris) and SQL (Sybase)
*Good working knowledge of Control-M

This is an immediate requirement, therefore, should you wish to be considered, please send your CV immediately.
The Synergy Group is an equal opportunities employer. For more opportunities, please visit www.synergygroup.co.uk

Web Operations Engineer - Assanka (recently acquired by FT)

Web Operations Engineer - Assanka (recently acquired by FT)

Location: West London (W12) , West London View map Salary: Attractive Basic + Benefits + bonus Date posted: 31/03/2012 18:03 Job type:Permanent Company: Financial Times Contact: Michelle Flynn Ref: Totaljobs/AWebops Job ID: 53200912

About us:-

Assanka builds award winning web applications, with new ideas for delivering the very best the internet can offer.

Were a software company that surprises our clients all the time.

The role:-

Join us as a web operations engineer to help us deliver our web sites and applications with high availability and maximum performance. Support and work with our developers by providing a cutting edge platform for our software, and a reliable service that our clients and web users can come to depend upon. Our sites have previously won three Webby aw ards and other prestigious accolades.

Youll be helping to manage a server farm of up to 50 machines and associated network appliances, engineering for fault tolerance, maximum scalability and performance and minimum environmental impact, while also dealing with around a dozen web applications running on the platform.

Responsibilities:

Operational management of Linux servers running Apache, MySQL, PHP and associated technologies

Building developer VMs and configuring new server platforms

Testing, debugging and troubleshooting of platform level problems, identifying and isolating problematic software to assist the development team and systems administrators with fault resolution.

Monitoring and optimising server and application performance

Supporting the development team with deployment and production config for their applications

Sharing on-call duties

Required skills

Experience managing linux servers for high avai lability

Server monitoring, Zabbix/Nagios etc

Shared storage

MySQL database deployment, monitoring and optimisation

Proxy strategies for website acceleration

Configuration management using cfengine or puppet

Package management using RPM

PHP, SQL and JavaScript to an advanced level

Technical problem solving abilities

Desirable skills

Data protection compliant backup strategy

System performance tuning and capacity planning

CCNA/CCNP

***You MUST be eligible to live and work in the UK to be considered for this position

You should also be able to attend interview in london within the next couple of weeks***

Sales Office Manager

Sales Office Manager

Location: North West London (NW10) , North West London View map Salary: Unspecified - competitive salary and bonus Date posted: 31/03/2012 18:03 Job type:Permanent Company: The BP Group Contact: Nick Wilkinson Ref: Totaljobs/BPG T1 Job ID: 53113951

We are a successful,independent, family run Office Supplies and Business Equipment company based in North West London, supplying both local and national businesses. We have built a reputation based on high levels of customer service, integrity and always putting the customer first.

Due to expansion, we are looking for a Sales Office Manager to join our team as soon as possible.

You will be responsible for managing your own portfolio of customers; taking orders, dealing with queries, and maximising the potential business from each account. You will also be integral to dealing with customer complaints, queries and issues, as well as our day to day purchasing, and liaising with our distribution network.

The Sales Office Manager will be responsible for managing a small team of people, their targets and all regular reporting, as well as motivating the team. You will be able to think on your feet and use your own initiative to get the best from the team, and to deliver the service our customers expect. You will need to be confident with figure work as you will be helping the team with quotes and pricing, and will need to ensure margin targets are met.

You will need to be confident in the use of computers as we have our own back office system, and you will also be expected to use the MS Office suite extensively, as well as email. You will be an excellent communicator, both verbally and in writing, and will be an effective people manager.

We are looking for a personable but professional person who wants to work in an business where they can make an impact and have an effect on th e sucess in what we do.

We are offering a competitive salary with bonus, and all the other benefits you would expect.

Please apply via this site to our retained consultants, the BP Group. The closing date for applications is Monday 16th April.

English and Media teacher needed in Tottenham

English and Media teacher needed in Tottenham

Location: Tottenham, North London (N15) , N15 Salary: From 135 to 145 per day Date posted: 31/03/2012 18:03 Job type:Permanent Company: Remedy Education Contact: Lara Grant Ref: Totaljobs/English and Media Teacher needed in Tottenham Job ID: 53119671

Ambitious Secondary School Teacher required in Tottenham

Remedy are seeking a talented and inspirational Media/English teacher to join an outstanding department in a world-leading school, teaching across the age and ability range, including GCSE,A Level. The willingness to participate in the school's busy extra-curricular programme is essential.

You must be a Strong Media Teacher who can also teach English. The position will start in January and they are looking to interview soon.

If interested teachers must be innovative and qualified Secondary School teacher to join the Media department at our vibrant Tottenham school. You will be a hardworking and enthusiastic teaching professional with excellent subject knowledge and a sound understanding of Media studies curriculum.

The position will involve teaching students in Years 7 to 12 and also assisting in the encouragement of extra-curricular activities. The applicant will be a motivated individual with a keen interest in encouraging and inspiring students to love learning and excel in the subject area of English and Media.

If you are in interested in this post you must obtain

Teaching qualification PGCE

Qualified teacher status

Hard working, ambitious and organised

Excellent subject knowledge

If you are interested in this position then please send CVs ASAP, interviews will be happening ASAP!!!!!! !!

Lara at Remedy Education

Kind regards

-----------------------------------------------------------------------------------------------------------------------------

Remedy Recruitment Group Ltd endeavour to be an equal opportunities

employer and we welcome applications from everyone with suitable skills

and ability regardless of race, colour, nationality, ethnic or national origin,

gender, disability, sexual orientation, age, religion or belief.

All applications will be accepted and reviewed solely on merit.

Account Manager

Account Manager

Location: London , South East Salary: From 30,000 to 35,000 per annum Date posted: 31/03/2012 18:03 Job type:Permanent Company: Kaplan Financial Contact: Please click 'Apply for this job' button below Ref: Totaljobs Job ID: 53151355

Kaplan Professional is a leading global provider of financial services, securities, legal, management, accounting and tax training. We deliver more than 400,000 courses, many to the worlds leading companies. Kaplan professional is a part of Kaplan Inc which is one of the worlds largest diversified education companies and a $ 2.9bn business owned directly by The Washington Post Company.

Kaplan success is directly related to our ability to recruit and retain highly qualified and motivated professionals in all areas of the company. W e've assembled a group of talented individuals who are rewarded for individual and team-oriented accomplishments. The Kaplan environment is entrepreneurial in spirit and offers the excitement and creativity of a fast-paced start-up, with the respected reputation and reliability of a blue-chip company. Kaplan Professionals leadership team sets the standards for ethical business and educational excellence.

We employ more than 900 employees in the UK spread over 30 offices, and now have an excellent opportunity for a Account Manager in the Corporate Support team.

The Role

The role is within the Corporate Support and e-Care team. The primary focus of this role is to account manage and develop existing relationships with key accounts for the London market and be accountable for identifying and achieving revenue growth opportunities.

You will report to the Head of Account Management London

The Requirements

Main duties and responsibilities:To manag e multi product and multi location clientsTo continuously monitor/review client activity every in line with service level agreements (SLAs)To renegotiate / secure contracts with clients.To ensure day to day service delivery meets agreed levelsTo achieve retention and sales growth targets.To identify cross selling / new business opportunities.To ensure that the Kaplan brand awareness is maximised through the management and development of strong relationshipsCompile and carry out presentations to corporate and individual clients promoting Kaplan products/servicesKeep all clients aware of developments and new initiativesConducting exam clinics for students at the start of each examination sitting Student support by phone, email and in person for all non-academic issuesTo ensure Kaplan CRM tools are kept up to date and regularly reviewedDevelop links with appropriate employer/professional bodies to promote Kaplan Financial activities

Communications and working relationships

You will be expected to work closely with:National and International marketingHead of Product ACCA/CIMA, Kaplan and Professional bodiesOther centres across the UK, including customer service teamsHead of New Business and his business development teamEmployers in both the private and public sectorKnowledge, skills and experience requiredExceptional account management and relationship management skillsExtensive account management experienceUnderstanding of Kaplans product portfolioExperience in working with FTSE 250 companiesProven ability to establish and maintain relationships with clientsExcellent written and verbal communication skillsThe ability to influence customer decisions An entrepreneurial spirit Flair, creativity, positivity and tenacityStrong organisational and multi tasking skillsExperience of working with CRM systemsA real can do attitudeAn understanding of the training and accountancy worlds

The Benefits

25 Days Annual leave (excluding Bank Holiday)5 Pens ionUpto 10 bonusPrivate Medical CoverLife AssuranceIll health coverTax Free BikesFamily Friendly policies.Discounted gymEmployee Supprt Scheme

Please note some of benefits have eligibility criteria.

In order for your application to be considered, you must submit a covering letter with your CV.

Due to the high volume of applications anticipated, we regret that only candidates short listed for interview will be contacted.

Senior Copywriter

Senior Copywriter

Location: London , South East Salary: 110,000 Date posted: 31/03/2012 18:03 Job type:Permanent Company: Ogilvy & Mather Contact: Lorraine Okeeffe Ref: Totaljobs Job ID: 53070252

Senior Copywriter

A Senior Copywriter is responsible for taking their client's advertising brief and generating original copy ideas that grab the attention of the target audience. They are involved in creating a campaign that has an instant, positive impact on the consumer in order to promote the product or brand being advertised. This may include creating straplines, slogans, body copy, jingles and scripts that accompany advertising visuals. Senior Copywriters will work in close partnership with their Art Directors and have input to visual elements as well. A Senior Copywrite r at Ogilvy will produce big picture advertising for big picture clients.

Scope of the Role;

Working with the clients Global Art Directors.Imagining, recognising and executing global integrated campaign ideas.Working in partnership with Senior Planners and Account Management.Directing the creative process of senior and middle weight creative teams.Maintaining a good working relationship with global clients.Pitching for projects: usually digital advertising and engagement.Helping regional and country agency teams achieve their goals.Managing the consistency of the brand across the world.To remain up-to-date with new ideas, trends, techniques and styles (ie art, films, TV programmes, music, fashion, trends etc).To actively seek inspiration from the external environment to influence creativity. Understands and appreciates the nature and value their clients brand.Familiarise themselves with the product and competitor activities in the market.Proficient in discussin g the client's core message and target audience.Ability to generate lots of fresh, original ideas from a brief. Builds key relationships with Account Management, Planning & Traffic departments. Meets regularly with relevant departments to discuss the client's requirements and core messages.

The ideal candidate must have;

Previous knowledge of the industry and an understanding of the creative process in advertising.The ability to create integrated 360 degree campaigns.The ability to develop and execute original content and think strategically.The ability to interpret briefs and come up with original creative ideas.To deliver work to brief on time and on budget, to the highest quality.Familiarity with North American markets.The ability to communicate ideas through the written form (ie: scripts and copy) is essential and proficient in discussing the client's core message to its target audience.Has strong communication skills and is able to forge strong strategic relationsh ips with senior clients. Be able to demonstrate aptitude for teamwork and the ability to brainstorm ideas and work in close partnership with others.To actively seek inspiration from the external environment to influence creativity. Conceptualise original and relevant ideas based on creative briefs.Oversee campaigns through the production stage to completion and liaise with production companies, photographers, typographers, designers and printers.Proficient in Photoshop, Indesign, Illustrator (minimum), have good presentation skills and be highly resilient - this is a global brand and quite tough to work on.Experience of checking all content being advertised is truthful and complies with codes of advertising practice.

Closing date for applications is the 4th of April 2012

Trainee IT Sales Executive - £21k basic £40k OTE year one

Trainee IT Sales Executive - £21k basic £40k OTE year one

Trainee IT Sales Executive - 21k basic 40k OTE year one

Location: Pentonville, North London (N1) , N1 View map Salary: From 21,000 to 60,000 per annum 21k basic 40k OTE year one 60k OT Date posted: 31/03/2012 18:01 Job type:Permanent Company: Tangible Benefit. Contact: Kate Summers Ref: Totaljobs Job ID: 53081530

Established 14 years ago, Tangible Benefit it considered by many to be the market leading IT Reseller. We have a ever-growing blue-chip client list, and the ambition and drive to constantly improve our performance. Due to unprecedented growth, despite the difficult economic conditions, we have an exciting opportunity for a dynamic graduate to join our Trainee Account Manager scheme.

Working along side our team of Directors , Senior Sale Managers and our Head of Training you will receive through and groundbreaking training, aimed to provide you with the skills and knowledge to become one of our top billing, and highest earning sales people.

Your will have the potential to earn a minimum of 40,000 in you first year and this will grow too 60,000 in your second year. You will also have the opportunity to join our fast track management scheme, encouraging you to develop your career and earning potential.

To apply for this out outstanding opportunity you will have a 2.1 degree from a well recognised university. You will be natural confident and outgoing, will excellent people skills. Well presented and articulate you will have the ability to motivate yourself and the drive and determination to be the very best.

To apply please send your CV to Kate Summers, Internal Recruitment Manager

ksummers@tangiblebenefit.com

Technical Account Manager

Technical Account Manager

Location: Central London / West End , London Salary: From 35 to 70 per annum Date posted: 31/03/2012 17:00 Job type:Permanent Company: Wanstor Ltd Contact: Joy Baker Ref: Totaljobs/TAM Job ID: 53246544

Company Information
Established 2002 Wanstor now have a strong presence in the IT Service arena and provide a range of proactive IT support services for clients which include a number of household names. Over the nine years that the company has been in business its client base and turnover has grown steadily and further expansion is now planed.
Amongst the various accreditations which the company holds is ISO 9001 certification, Microsoft Gold Partner, HP Preferred Partner, and VMware Enterprise Partner.
Currently the company employs 70-Staff amongst these are 50 technical consultants working from offices in London SW1, Manchester and Bristol
The c ompanys annual turnover is approximately 5million

Role Information
Managing the existing customers
Working with CEOs, MDs, FD
Providing IT strategy advice / infrastructure road maps
Providing annual IT budgets
Help to manage the various client projects
Review the clients monthly issues and propose solutions that help reduce the total call volume
Recommend appropriate solutions based around HP, VMware, Microsoft and SharePoint to improve the IT service for the business

The role of account manager will involve working on a range of opportunities with existing customers. The company have two staff involved in new business sales, three in marketing and three in account management, you will be expected to work with a range of existing clients. These will involve specifying appropriate solutions both technically and commercially, arranging project work/consultancy, reviewing the custoemrs support and hosting services SLAs.

Pre-requisites
Technical IT knowledge is essential. Ideally coming from a 3rd line engineer or IT manager background
Knowledge of business process development and improvement.
Excellant customer service skills
Experience in account management in a B to B environment advantageous
Strong communication skills, both written and interpersonal
Able to develop and maintain exceptional business relationships with the partners.
An interest in technology with a solid background in the IT sector

The ideal candidate will come from a technical back-ground with a solid experience of IT Services. Wanstors sales and account management staff are expected to to adopt a consultative, and service oriented approach towards sales and account management.

Trainee Managers

Trainee Managers

Location: South East London (SE1) , South East London View map Salary: From 16,000 to 18,000 per annum Date posted: 31/03/2012 17:00 Job type:Permanent Company: Palatial Leisure Limited Contact: Patrick Duffy Ref: Totaljobs Job ID: 53134214

Palace Gaming Clubs are recruiting Trainee Managers to train initially in the Bingo and then later in the Casino and Online Gaming Divisions .

We are the operators of Britains Largest and busiest Bingo club at the Elephant and Castle in London along with clubs in Great Yarmouth and Felixstowe in addition to Bingo, Casino and online operations which include Thepalaces.com, Palaceslive.com and BingoBritain.com we operate Cinema and 10 Pin Bowling.

Bingo is our core business and to learn to be able to manage a Palace Bingo Club requires a great number of skills and agility as being an independent operato r it allows our management to operate more freely and requires greater management skills than working for the large companies as decisions are made quickly and by the club management team.

These are exciting opportunities for the right people and if you are an outgoing and cheerful person, hard working and likes working with the public then either of this position could be for you.

HOW TO APPLY

DO NOT SEND A CV but please follow this process below carefully,

Email vacancies @thepalaces.com marking the subject TRAINEE MANAGER with a brief description of yourself and the last three positions you have held, why you left them and finally why you think this job is for you.

N.B. DO NOT SEND A CV at this stage as all we need is as described above at this stage so if you include a CV this will immediately reject your application as I want to hear from YOU, not a pre-prepared document which will say much the same as everyone else who applies. I want distinct individuals so be one and write to me and tell me how good you are and what you have achieved. It is vital at this stage to realise it involves working later in the day rather than mornings and also at weekends but eventually you will get one weekend day off. If you have not done this before please consider it carefully before applying to avoid wasting your time and mine. We will respond with a job description, application form and interview times and you will get the opportunity to give your full details then.

Sponsorship sales executive

Sponsorship sales executive

Location: City (EC1) , City View map Salary: From 26,000 to 37,000 per annum Salary: 26k +40 OTE Date posted: 31/03/2012 17:00 Job type:Permanent Company: Integer Research Contact: James Hobday Ref: Totaljobs/Sponsorship Sales Representative Job ID: 53177624

Sponsorship sales executive

Integer is a medium sized consulting and publishing company in London hosting a market leading conferences around the world. We require an experienced and talented sponsorship sales executive

We are looking for a consultative sales executive with applicable, proven experience from either conference sponsorship or advertising sales.

Requirements:

-Minimum of 2 years of advertising or conference sponsorship sales experi ence

-Outstanding written and oral communication skills

-To communicate with organizations based all over the world

-Develop high value accounts from existing and new business

-To develop relationships and rapport with a wide range of personalities

-Understand how advertising can develop brand awareness and understanding

-Understand strengths and weaknesses of wider advertising media platforms, print, online, outdoor etc.

-Ability to communicate and demonstrate value both verbally and in written form

-Strong negotiator

-To manage sponsorship accounts and client requirements beyond the obligations of the sponsorship agreement. For example, chasing advertising copy, details of attendees, helping to organize exhibition stand, overcome shipping issues

-To work flexible hours to manage global accounts.

-To work independently and manage time effectively

-To work as part of a team

-To travel when require d to Integer conferences and associated industry events (sometimes at weekends). Integer does not offer time in lieu.

-To develop market and industry understanding beyond the norm.

Please apply with a covering letter and your CV.

Reward Advisor

Reward Advisor

Location: West London , London Salary: 35000 - 45000 per annum Date posted: 31/03/2012 16:04 Job type:Permanent Company: Portfolio CBR Contact: Lindsay Oakes Ref: Totaljobs/CBR550LO Job ID: 53255078

An experienced compensation and benefits professional is required for this vacancy within the reward function of a major UK Company. The role requires strong analytical skills as the post holder will be supporting the compensation processes, including participation in salary surveys, analysis and modelling of market salary data, plus ad hoc benchmarking. The role will also support the annual salary review and bonus process, working with large volumes of data accurately and efficiently. In addition to this, the role will be business facing. You will be seen as the sub ject matter expert for compensation and benefit queries, and will support the Company's management team in this area. The role will also work extensively with HR to support their work and to communicate and deliver the compensation and benefits programmes. This role will also involve the management of the benefit schemes, including strategic reviews of offerings, in addition to managing some of the supplier relationships.

The successful applicant will comfortable working within a corporate environment and balancing a busy and varied workload. They will be able to demonstrate excellent analytical abilities and will have a proven track record in compensation and benefits.

Customer Experience Business Partner (Grade D2) Closing Date 29th March 2012

Customer Experience Business Partner (Grade D2) Closing Date 29th March 2012

Location: West London , London Salary: Attractive Total Package Date posted: 31/03/2012 16:04 Job type:Permanent Company: Carphone Warehouse Contact: Recruiter Ref: Totaljobs/BBE3305 Job ID: 53240836

Introduction

Best Buy Enterprise is a multinational retailer of technology, entertainment products and services with a commitment to growth and innovation. We are a truly global company with approximately 180,000 employees across the United States, Canada, Europe, China, Mexico and Turkey.

Best Buy Europe Distributions is the European arm of Best Buy Inc. and is made up of The Carphone Warehouse, Geek Squad and The Phone H ouse.

The Carphone Warehouse is Europes biggest independent mobile retailer with over 800 stores in the UK, and hundreds more throughout Europe. Our success has been built on over 20 years of experience in the telecommunications industry and our people's passion for the connected world.

Immerse yourself in our future, and you could have an inspiring career ahead of you. Today is yesterday. Live tomorrow.

Overall Purpose of Job

Represent both the internal and external Customer, in projects and day-to-day activity, to ensure that Channel initiatives are well co-ordinated, fit for purpose, and deliver longevity in terms of operational quality, time and cost.

Act as the intermediating partner and gatekeeper between the channels, the operational channel managers, and the project teams to ensure that Customer experience and operational integrity is never compromised.

Drive change initiatives across the business based on i nsight and analysis of various Customer Experience Metrics

Ensure that customer requirements are represented throughout the complete project lifecycle, and appropriate sign off is achieved before any activity is released into the Channel.

Act as a single point of contact for various Customer experience teams ensuring that all high-level change is captured, assessed and consolidated into the Portfolio Management process and is aligned to the Channel Strategy.

Duties & Responsibilities

Act as a single point of contact for the Marketing, Space, Insights and teams providing them with subject matter expertise and operational steers on all their strategic and tactical plansOwn and manage the day to day relationship with Fizzback, ensuring that the requirements of the Retail channel are met and that any ad hoc issues are successfully resolved and communicated, ensuring maximum engagement internallyChampion the needs of the Customer in every ch annel decisionWork with Channel BPs to identify opportunities to improve the customer experience and own and drive these via the relevant change processesConduct process efficiency investigations and define new and improved ways of working, ensuring SOPs for all relevant processes put the customer at the heart of our businessCo-ordinate all marketing, and service initiatives into the Channel Plan, ensuring all activity is represented in OneView and communicated to Channel Stakeholders effectivelyDrive individual project success through personal participation in project requirements gathering, work-stream attendance and Steering facilitationConduct focus groups and engage with the Channel teams to ensure that new initiatives are appropriate, gather feedback from Channel post-implementation and feed into the relevant Support Function TeamsSupport long term business growth by maintaining a sensible balance between user requirements and immediate commercial goalsDrive continuous improvement of wider project processes through close working partnership with project, programme and project office teamsEnsure every project has a robust test and channel launch plan, and that all product and process information is communicated to the Channels in an appropriate formatMonitor and analyse results to measure the impact of the project on the overall customer experience and report on successes and opportunities for improvementLiaise with other Business Units to drive compliance of operational changeReport updates to Line Manager on a regular basisDeliver commercial objectives of the Business, and of Business Operations

Skills & Experience

Essential:-

Substantial experience as Retail channel (preferably experience of working in Store)Experience of Project ManagementExceptional written communication skillsLaunch planning experienceExtensive CPW Sales Channels knowledge In-depth knowledge of PIE/EPOS systems and processes Pr oactive in searching out solutions, and self-motivatedExceptional technical aptitudeLateral and strategic thinker

Desirable:-

Advance Microsoft Office skillsAdvance skills in trade tools such as Visio and ProjectUnderstanding of Industry trends and issuesDemonstrates a flexible and can-do attitudeHas strong interpersonal skills and maintains balance between task and teamIs pragmatic and results-drivenCommitted to the 5 Fundamental Rules and championing the Customer

Working at Best Buy Europe definitely has its perks. You get a comprehensive package of pay and benefits, plus a culture that encourages development, individuality and work/life balance.

We look forward to receiving your application. Thank you for taking the time to apply. Please note that we will only contact you again if you are invited to interview. All data is processed in accordance with the provisions of the Data Protection Act.Best Buy Europe is committed to ensuring that candidates an d employees are treated equally, with dignity and respect and to providing a working environment that is free from discrimination, harassment and bullying

Reservations Agent - Maternity Cover 12 months

Reservations Agent - Maternity Cover 12 months

Location: City , London Salary: Unspecified Date posted: 31/03/2012 16:04 Job type:Permanent Company: Hilton Worldwide Contact: Unspecified Ref: Totaljobs/Hilton_88715_EN Job ID: 53231578

Introduction

Description
A Reservations Agent with Hilton Hotels and Resorts will work with trend data to respond to Guest and customer enquiries so to develop strong relationships and maximise revenue opportunities.What will it be like to work for this Hilton Brand?One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.If you understand the importance of upholding a brands reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because its with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.What will I be doing?
As Reservations Agent, you will work with trend data to respond to Guest and customer enquiries so to develop strong relationships and maximise revenue opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards:



Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times

Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates

Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue

Produce quotations and written confirmation to all clients

Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business

Maintain a thorough understanding of hotel facilities and processes, and contribute to a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts

Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate

Profile
What are we looking for?
A Reservations Agent serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Member s. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

Good organisational and administration skills

Positive attitude and good communication skills

Commitment to delivering a high level of customer service

Confident telephone manner

High level of IT skills

Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:



Knowledge of the hotel property management systems

Previous experience in the Reservations function within the hotel/leisure sector

Proven sales experience within the hotel/leisure sector
What benefits will I receive?Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room ra tes in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.Learn more now about Hilton Hotels & Resorts --- the global leader of hospitality.More than 500 locations and nearly 200,000 rooms across six continentsInnovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel chain in the US, and the first to install televisions in Guest oomsFlagship brand of Hilton Worldwide with properties in more than 77 countriesMore than 70 world-class resort s and more nearly 200 full-service spasHarris Poll EquiTrend, Brand of the Year - Full Service Hotel for 2010 and 2011Number one global brand awareness in the hospitality industry
What we offer

Appliance Engineer – White Goods

Appliance Engineer â€" White Goods

Appliance Engineer White Goods

Location: South East London , London Salary: Competitive salary and benefits package Date posted: 31/03/2012 16:04 Job type:Permanent Company: British Gas Contact: please click the Apply on Company website button. Ref: Totaljobs Job ID: 53177503

Appliance Engineer White Goods

British Gas is recruiting Appliance Engineers to work in our domestic White Goods team. Field based in your local area, you will carry out service and repairs of electrical appliances, and basic electrical repairs on customer premises. If you take pride in delivering the first class service our customers expect, you could build a great career at British Gas.

Appliance Engineer White GoodsLocation: Field based in the South East London areaCompetitive salary and benefits packageService and repair of domestic white goodsVan, tools and uniform provided

As an Appliance Engineer, you will bring us your extensive experience in the repair and maintenance of all types of domestic white goods. Your customer service skills and ability to solve problems will enable you to diagnose defects, work safely to ensure a first time fix for your customer, and promote British Gas products and services. We require you to have a full UK driving licence with 6 points or less.

In return, British Gas offers industry leading training and development, as well as an award winning benefits package including holidays, pension and share schemes.

Apply for the Appliance Engineer White Goods role today at www.britishgasjobs.co.uk

Software Engineer, London

Software Engineer, London

Location: Acton Green, West London (W4) , W4 View map Salary: Competitive salary Date posted: 31/03/2012 16:04 Job type:Permanent Company: Orderwork Contact: Nick Smith Ref: Totaljobs Job ID: 53193139

Orderwork is a unique company providing IT services to a range of clients in the UK across a broad variety of industries. We are able to offer a flexible and cost-effective service thanks to our database of experienced self-employed professionals, which encompasses everything from IT desktop support analysts to network and cabling engineers.

We are looking at increasing our development team and we have an opening for an experienced software developer with demonstrable experience and achievements in this field.

In this position you will design, implement and unit test software code and participate throughout the entire development cycle and actively support our users.You will be part of a small development team and because of this; you will have a large impact on the growth of our services and the success of the company.

Experience developing Internet facing web applications

Experience building web applications hosted using ASP.NET with VB code behind (.NET 4 framework)

Experience modelling database schemas and implementation using highly-performing stored procedures, views, functions etc using SQL Server.

Knowledge of creating Web UIs using AJAX, CSS, JS and HTML.

Dedication and proven track record of delivering working, tested and high-quality software on a schedule.

Ability to work independently as well as collaboratively

Ability to multi-task and manage multiple assignments in a fast-paced environment

BS or MS in Computer Science

Please note that due to candidate volume, only applications we wish to take further will be contacted.

DSP Software Engineer - Central London

DSP Software Engineer - Central London

Location: City , London Salary: 35000 - 45000 per annum Date posted: 31/03/2012 16:04 Job type:Permanent Company: IC Software Contact: Alex Fothergill Ref: Totaljobs/J17871 Job ID: 53147915

DSP Design vacnancy with a new and exciting start-up company, based in London's up and coming Silicon Roundabout district, developing new technology connecting televisions to smartphones and tablet PC's using novel technology.

Candidates will have a good academic foundation (Masters Degree or Bachelors in Electrical or Communications Engineering, Physics, Computer Science, Mathematics, etc) and Experience in developing and implementing signal processing algorithms as well as the processing and analysis of measured data. A t horough understanding of DSP techniques, probably from the Audio/Video or similar field and skills within MATLAB and C/C++.

The successfull candidate will join a small but high calibre team and ultimately become a key member of the company and lead DSP engineer.

This is an amazing opportunity and would suit an ambitious and technically savvie engineer, willing to push the boundaries and think outside the box.

Call or email Alex, DSP Consultant at IC Software, for more detials or to apply for this role.

IC Software - your first contact for Embedded, DSP & Software jobs. Deep market knowledge and extensive contacts. Personal representation, strong ethics. www.ic-software.com

Deli Counter Assistants

Deli Counter Assistants

Location: West End, Central London / West End (W1) , W1 View map Salary: Unspecified competitive + benefits Date posted: 31/03/2012 16:04 Job type:Permanent Company: Marks & Spencer Contact: Please click apply online Ref: Totaljobs Job ID: 53175850

Were looking for exceptional people with a passion for food to join our store teams, helping us to inspire our customers and showcase the best of M&S food.

As one of our Deli Assistants, youll also need a passion for the fantastic service that were known for. Working closely with your colleagues to achieve your teams targets, youll provide world class food presentation and advice that keeps our customers coming back for more.

If youre a real foodie, with experience o f working as part of a high volume, high quality operation, then this is for you. Straight shifts and the scope to develop your career further with M&S make this role a fantastic opportunity for success.

To turn your love of food into your latest career move with one of the UKs most respected retailers, click on apply online.

Senior Global Benefits Consultant, Health & Benefits

Senior Global Benefits Consultant, Health & Benefits

Location: London , South East Salary: From 70,000 to 120,000 per annum Fantastic renumeration depending on Date posted: 31/03/2012 16:04 Job type:Permanent Company: Consult RPM Contact: Ben Howat Ref: Totaljobs/9834725 Job ID: 53029587

Senior Global Benefits Consultant, Health & Benefits

We are one of the topglobal leaders in Health and Benefits / HR Consultingand require an International Employee Benefits / Health & Benefits Consultant, or a very experienced Compensation & Reward Specialist who has worked internally for large multinationals - this role is not a "sales" role - but an International Consulting role, effectivelymore of an advisory, co-ordination and managing of Global Key Accounts.

You will be acting as a member of the advice team f or a portfolio of clients, attending regular client meetings and assisting with the provision of advice to ensure client product and service needs are met.

Developer and maintain long term relationships with global clients to enhance service delivery and through your work identify new business opportunities within key accounts.

Assist with account retention and business development as required too provide analytical or consulting services to clients.

You will have, from either a consultancy background or an internal background a proven track record in identifying and addressing needs of clients and colleagues and deliver exceptional solutions as a trusted advisor.

This is a leading opportunity for the right person, it may suit an internal reward / HR Employee Benefits/Health/Pension specialist or a Consultant / Senior Consultant working within an HR Consulting firm - depending on current renumeration we have the ability to pay from 70k to over 100k packages as there are two positions available, one consultant and one senior consultant.

If you have the INTERNATIONAL / GLOBAL employee benefits / health consulting experience required from a competitor or an internal role please apply today to Ben Howat at ConsultRPM on the button or email me on bhowat"at"consultrpm"dot"com (please decipher first) in the first instance and I will call you straight back.

Interactive Product Manager / Business Developer (1 year maternity cov

Interactive Product Manager / Business Developer (1 year maternity cov

Location: Gunnersbury, West London (W3) , W3 View map Salary: Unspecified Date posted: 31/03/2012 16:02 Job type:Contract Company: Illumina Digital Ltd Contact: Annette Bissoon Ref: Totaljobs Job ID: 53031977

Illumina Digital is an award-winning multiplatform production company based in Acton, west London, and Glasgow, Scotland.

We develop concepts, create content, and design and build platforms in the health, learning and entertainment sectors. Our current clients include the NHS, the BBC, Welsh Assembly, Skillset and the Technology Strategy Board.

We are currently looking for an interactive product manager / business developer to join our team, working with our clients in health and learning.

Illuminas Product Managers are responsible for creating, defining and holding the vision for the interactive products we develop ourselves and on behalf of our clients.Product Managers need to lead, influence and inspire teams and plot a roadmap for how products develop, always keeping user needs at their heart.They are also business developers in identifying and qualifying business opportunities, developing propositions to fulfil client needs and leading pitching teams.

As Product Manager you will need to identify the appropriate forms of interactive content and deliver the subsequent user experience to the clients and users requirements.The business development aspect will include seeking opportunities and managing responses to bids and tender requests. You will work with staff across the company to develop responses to tender that ensure that the customers requirements are understood and met.

We are looking for individuals with the following skills and experience:

Proven experience of leading the delivery of com plex multimedia projects at a project, product or strategic level.

A passion for digital technology and its possibilities

Understanding of the component disciplines of interactive media: interaction design, editorial strategy, software development

Experience of UX Research, UCD principles and Agile development methodologies

Good listening skills

The ability to engage and influence senior external and internal stakeholders and build collaborative relationships

Confidence in finding solutions that meets a range of complex user and stakeholder needs

Excellent ability to communicate, lead and work with designers and developers, editorial and production staff and an understanding of their different needs and working practices.

Ability to report clearly and promptly to senior managers on strategic issues

Understanding of the healthcare and/or learning sector.

Rates dependent on experience.

No agencies please.

Please email a current CV and covering letter to jobs@illumina.co.uk with "Product Manager / Business Developer" in the subject line.

Senior Sharepoint Developer

Senior Sharepoint Developer

Location: London , South East Salary: 40000 - 50000 per annum + Bens Date posted: 31/03/2012 16:02 Job type:Permanent Company: Volt Europe. Contact: Daljit Parmar Ref: Totaljobs/51899-ITENG-DKP1 Job ID: 53231212

Client based in the City of London is seeking a Sharepoint Developer. The purpose of this role is to support the business requirements for the provision of internal application services; to deliver an effective support and maintenance service for identified business applications and to undertake the implementation of application developments including defined projects where assigned. You must have excellent communication and interpersonal skills as you will be required to communicate with staff at levels.

Working with Sharepoint 2007/2010, the Sharepoint Developer will be responsible for supporting business requirements; liaising with IT Infrastructure Services in support of application maintenance and development activities; act as a technical expert for identified internal applications.
It is essential the Sharepoint Developer has proven Sharepoint Development experience; have worked on upgrades (2007-2010); experience of application development tools such as WSS, Moss 2007 and Visual Studio; .Net, C, SQL Server/Oracle.

Relevant certifications will be advantageous.

If you are a graduate with a passion to learn Sharepoint, then please apply stating your suitability.

This is an excellent and urgent role, please apply for more information!

Audio Visual Film Maker

Audio Visual Film Maker

Location: City , London Salary: Competitive + excellent benefits Date posted: 31/03/2012 16:01 Job type:Permanent Company: Freshfields Bruckhaus Deringer Contact: Freshfields . Ref: Totaljobs/BS977 Job ID: 53174724

A fantastic opportunity has become available for a Audio Visual Technician to show a busy team within our London office.

This role will be responsible for maintaining, checking and setting up all AV equipment as well as demonstrating to presenters prior to seminars and lectures, to include webcasting and filming.

We will need an individual who has a proven track record with filming for this role.

Freshfields Bruckhaus Deringer LLP

We are a leader among international law firms, providing bu siness law advice of the highest quality throughout Europe, the Middle East, Asia and the US.
With over 2,400 lawyers in 28 key business centres around the world, we provide a comprehensive service to national and multinational corporations, financial institutions and governments.

Our international approach is founded on strong local capabilities and experience. We can build teams that are not limited by geographical boundaries or the specialisms of individuals, to deliver the highest standards of service wherever our clients need them.

We're a collegial firm - we work, learn and socialise together as one team. We're also truly international in both outlook and opportunity.

As an Audio Visual Technician your main responsibilities will involve:

Checking all equipment before use (i.e. bulbs in projectors and connection between video camera and monitor etc). Demonstrating and handing over equipment to presenters prior to seminars, lectures and prese ntations. Maintaining all AV equipment used in internal/external presentations/seminars. Setting up AV equipment and furniture, and attending where necessary, at internal and external events/presentations/seminars/high profile client events. Filming and Webcasting, editing. Computer literate and conversant with Microsoft PowerPoint/embedding video. Connecting VC calls when cover required, including operating MCU/Bridge. Setting up Audio conferencing kit when required. Liaising with specialist AV maintenance engineers to ensure high calibre service and high standard of equipment. Client liaison. Monitoring equipment usage trends and providing regular reports relating to equipment performance and suitability. Instructing maintenance staff and others where necessary in the use of AV equipment. Liaising with Space Planning to ensure room layout plans are kept up to date. Be conversant with room booking system and be able to access this when required. Organising and prioritising workloads. Completing all admin requirements e.g. sick forms, booking holidays and assigning time to tasks. Other duties and projects, as required/ assisting maintenance team.

As an Audio Visual Technician your skills and qualifications must include:

Proven track record in Audio Visual experience ideally gained in a corporate environment. Prioritising of pro-active and reactive works. Web casting or film/editing experience is essential. Ability to film live events using audio and visual mixers.

What we will be looking for in you:

A professional and personable individual, who is resourceful, and can demonstrate team playing skills.

We are an equal opportunities employer and consider job applicants on their merits. Therefore we welcome applications from all suitably qualified individuals, regardless of background. For more detail see the Careers Page on www.freshfields.com

PHP Developer - Assanka (recently acquired by FT)

PHP Developer - Assanka (recently acquired by FT)

Location: West London (W12) , West London View map Salary: Attractive Basic + Benefits + bonus Date posted: 31/03/2012 16:01 Job type:Permanent Company: Financial Times Contact: Michelle Flynn Ref: Totaljobs/APHP Job ID: 53200703

About us:-

Assanka builds award winning web applications, with new ideas for delivering the very best the internet can offer.

Were a software company that surprises our clients all the time.

We are the first software company in the UK to achieve Zend-certification for all our PHP developers. This gives you the confidence of knowing that our skills have been independently verified by Zend, the company that created PHP. We continue to have an active certification programme.

The role:-

Join us as a PHP developer to build great websites and web applications for a wid e variety of platforms and audiences. Our sites have previously won three Webby awards, and most recently were scored a best mobile site award from the Association of Online Publishers. Youll be writing and working with PHP based web applications, using a variety of frameworks, both well known and home grown, to create the best solutions we can.

Responsibilities:

Software development in PHP

Integrating with associated technologies: databases, caches, message queues, APIs, SMS and Email, test frameworks, and much more.

Templates and some user interface development, working with UX engineers on larger projects

Testing, debugging and troubleshooting

Client liaison and training

Required skills

PHP 5

MySQL 5 (to expert level, including sub queries, unions, and optimising for multi-million row record sets)

HTML5 and CSS

Knowledge of a variety of software design patterns

Working knowledge of Linux command line tools and version control concepts

Excellent quality of written and spoken English

Desirable skills

JavaScript

Experience with jQuery

Usability and user experience design

Knowledge of a variety of PHP frameworks (ie. more than one).

Knowledge of the Baazar VCS

Unnecessary/undesirable skills

Adobe flash

.net or any other Microsoft technology

Specialism in any one specific PHP framework

***You MUST be eligible to live and work in the UK to be considered for this position

You should also be able to attend interview in london within the next couple of weeks***

Senior Customer Services Associate ( ENGLISH SPEAKING)

Senior Customer Services Associate ( ENGLISH SPEAKING)

Location: West London (W6) , West London View map Salary: From 28,000 to 32,000 per annum Plus competitive benefits Date posted: 31/03/2012 15:00 Job type:Permanent Company: Stella and Dot Contact: michelle lustig Ref: Totaljobs/Senior Customer Services Associate Job ID: 53163603

Who are we?

Join a world-class, profitable, explosive growth company with a seasoned executive team. Stella & Dot is boutique style Jewelry Company that sells online and through work from home, Independent Consultants at in home trunk shows. We are re-inventing the $ 100 Billion home-based business channel by combining the best of e commerce, social networking and retail with irresistible style and exceedingly personal service.Our mission is to revolutionize entrepreneurial opportunities for women (and a few good men) by reinv enting the category and creating the modern business opportunity, our social selling platform. Stella & Dot has been featured in The Sunday Times, Daily Mail and in countless fashion magazines such as Vogue, Harpers Bazaar, Grazia.

If mediocrity andjust good enough make you cringe, if you have a passion for fashion, driven, an expert in your domain and ready to take charge in a key role, youll do nicely at Stella & Dot. Please read more about us at www.stelladot.co.uk.

The Role

A Stella & Dot Senior Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Stella & Dot Customers and Stylists.This vital position requires an action-oriented, flexible problem-solver who will assist customers and Stylists in expediting orders and correcting post-sale problems.Communicate with customers and Stylists primarily via phone and emai l, and utilizes a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun, and fast-paced environment.

As ourteam develops Senior Customer Service Associate in the UK, we are looking for a talented individual who can hit the ground running and grow with us as we build our team. You will be handling calls from the UK and also Germany and France as we expand both from customers and Stylists. Additionl European languages a bonus but not necessary.

Key Responsibilities

Handle escalated calls and complaints including issues relating to policy and procedures, compliance, commission and returns.

Use judgment and guidelines provided by Stella & Dot to properly provide credits and escalate issuesHandle customer and stylist questions, complaints, order and billing inquiries with the highest degree of cou rtesy and professionalism to resolve issues with one call/one email. Communicate with customers and stylists using web-based tools and demonstrate professional proficiency in typing and grammar.Follow up and provide thorough, closed loop service on issues that cannot be addressed in a single callAppropriately document all transactions and pertinent interactions.Adhere to structured workday schedule to provide maximum incoming call coverage.Meet or exceed monthly productivity measures (Availability, Logged In hours, Calls per day, etc.)Develop broad working knowledge of Stella & Dot practices and operations, and demonstrate continued and consistent proficiency in the skill sets utilized within the Call Center. Participate in team meetings and required training.Perform other duties as assigned by management.

Education and Experience

Bachelors Degree or equivalent work experience3/4+ years experience in a customer service or sales call center d irect selling environment desirable. This is critical, please DO NOT apply if you do not have this experience.

Good IT Skills with Word, Excel, Email and other systems

Communication Skills

Ability to communicate (orally & written) correctly and clearly with all customersExcellent documentation skillsGood comprehension skills-- ability to clearly understand and state the issues customers presentAbility to concentrate follow customer issue without distraction to resolutionGood composition skills-- ability to compose a grammatically correct, concise, and accurate written responseWork successfully in a team environment as well as independently

Customer Focus

Excellent customer service skills, including maintaining focus on the customer issue amidst a bustling, fast-paced environment.Ability to empathize with and prioritize customer needsDemonstrable interpersonal skills with a diverse customer baseDemonstrable conflict resolution, negotiating, and de-escalation skillsDemonstrate ownership to resolve challenging customer issues, escalating when necessaryAbility to determine customer needs and provide appropriate solutions

Problem Solving Skills

Demonstrable ability to use judgment and logic to determine issue resolutionDemonstrable ability to research complex issues using multiple systems Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned

Ability to approach problems logically & rationally

Action oriented and self disciplinedOrganized and detail orientedAbility to quickly & effectively prioritize work time in various departments to meet business needAbility to maintain composure in highly escalated situations.

Personal Qualities

Able to cope wit h a fast paced, ever changing environment

Have a passion and interest for fashion and our fabulous product

Excited to be part of a start up and be all hands on deck

Can cope with ambiguity

Good eye for detail

Flexible, willing pair of hands for our growing office

Be an ambassador for our brand

Broker Account Executive

Broker Account Executive

Location: London , South East Salary: From 35,000 to 100,000 per annum Unspecified Date posted: 31/03/2012 15:00 Job type:Permanent Company: MJM Contact: Jason McClymont Ref: Totaljobs Job ID: 53181425

Junior Broker/telesales professional/Senior Invesment Broker

Top Alternative Investment brokerage seeks Sales Professionals!

Are you a career minded Sales Person or a Senior Invesment Broker looking to join a market leading, Alternative Investment company that offers uncapped earnings?

We are seeking exceptional Sales People and Senior Invesment Brokersto join ourLondonoffices immediately for the career of a lifetime! We can offer you an uncapped commission structure, an award winning training programme and unrivalled career progression opportunities. The role consists of interacting with new potential investors about exciting investment opportunities within the Alternative Investment sector. You will be responsible as Senior Invesment Broker for building and maintaining your own client base, advising clients throughout the sales process, Following up all sales enquiries and Closing deals!

Benefits:

Basic plus uncapped earnings

Full and intensive training programme

Exceptional rapid career progression

Numerous opportunities for overseas travel throughout the year

Potential to manage and motivate a sales team

The opportunity to work ina fun and sociable environment

The opportunity to build your own investment portfolio

About the person:

Must have solid telesales or sales experience - not necessarily in Alterative Investments

Proven account opening experience and closing sales track record.

Energy, enthusiasm and a positive attitude

A very clear, crisps telephone voice.

Should be a goalorientated, target driven,self-motivated, organised and sociable individual

Able to hit targets (minimum 200 calls a day)

Able to work under pressure to produce results

Prepared to put in long hours and work hard to achieve success

Property Senior Administrator

Property Senior Administrator

Location: Temple Mills, East London (E10) , E10 View map Salary: Unspecified Date posted: 31/03/2012 15:00 Job type:Permanent Company: FOREVER LIVING PROPERTIES Contact: QUMAR FAZIL Ref: Totaljobs/SA/QF Job ID: 53248197

Forever Living Properties have a vacancy for a Senior Administrator / Property Manager for our residential properties.

Duties will include: -

Manage our property portfolio.Manage all property maintenance issues.Liaise with Landlords and negotiate with contractors for works to be carried out on properties.Arrange inventories, gas safety certificates, EPC's and all other legal documentation to ensure that all managed properties comply with current legislation.Liaise with contractors and office staff to ensure a smooth check in /out process.Arrange property inspections including reporting findings to the Landlord and arranging remedial works and/or follow up visits if required.Manage all tenancy renewals and secure renewal fees from Landlords and Tenants.Deal with complaints from Landlords and Tenants.To protect deposit and handle dispute negotiations.Demonstrate high standards of professionalism at all times.

Previous experience in the property industrywould be preferred.. You will need to have strong attention to detail, excellent communication and interpersonal skills and be expected to work on your own initiative and as part of a team. You will also need to be competent in IT with knowledge of MS Office and Lettings Software.

Salary according to age and experience.

Please email your CV to qumar@foreverlivingproperties.com

Sales Recruitment Consultant and Account Manager

Sales Recruitment Consultant and Account Manager

Location: London , South East Salary: 30k Basic, 60k OTE Date posted: 31/03/2012 14:00 Job type:Permanent Company: PMA Recruitment Ltd. Contact: Doug Brain Ref: Totaljobs/TJDJ21 Job ID: 53257006

Sales Recruitment Consultant and Account Manager

Central London based

30k Basic, 60k OTE

PMA are one of the most respected Sales Recruitment Specialists in the industry specialising for almost 20 years in recruiting exceptional Sales professionals for predominantly Blue Chip clients within Technology, IT, Communications, Information, e commerce, Training, Media, and many other business to business sectors. We have seen a remarkable increase in demand for our services over the p ast 6 months so we are looking to expand over the next year to utilise our excellent Client and Candidate base.

We have an active database of high profile clients, which include many companies from the Fortune 500 and FTSE 100 as well as a candidate database built over many years.

We are currently looking to recruit an experienced Sales Recruitment Consultant to expand our results driven, close-knit team. This role carries great earning potential, but also offers a competitive, rewarding and challenging atmosphere. This role would require a candidate to have experience in recruiting Sales professionals within a Business to Business environment, having an exceptionally strong work ethic, competitive attitude and being very money motivated. Ideally educated to degree level, applicants will need a comprehensive understanding of general business processes, brilliant communication skills and an inherent ability to think on their feet.

We all r ecognise that market conditions have been difficult so only candidates with the attitude, ability, experience and contacts will be considered.

If you are the successful applicant, you will be responsible for managing an existing database of high profile clients and sourcing any new suitable clients with all duties involved with that responsibility. The main focus of this role will be to source suitable applicants by utilizing databases, headhunting, advertising and referalls. Our candidate database, some of which have been with us since PMA's inception, is very important to our continued success and you will have full access to that..

Put simply, we offer exceptional rewards to exceptional people. The successful candidate will be offered a competitive basic salary with a minimum OTE of 50,000. An exceptional banded commission structure and an additional bonus scheme rewards over achievers with substantial earning potential. There are no caps on earning s and some consultants at PMA have enjoyed 5 figure monthly pay cheques recently.

We are also able to offer a more flexible and increased commission package for experienced consultants if it is required.

If you possess the skills and experience listed above and would like to find out more, then please send a copy of your CV to Doug Brain at PMA Sales Recruitment on sales@pmarecruitment.co.uk quoting TJDJ21.

Due to the nature of our business we will only reply to those candidates who we feel have the relevant recruitment experience for this role. Due to market conditions, we can only entertain Consultants with an exact skills match.

For more information and details of what we do, please go to www.pmarecruitment.co.uk

Keywords: London, Home Counties, recruitment, sales recruitment consultant, telesales, tele-account manager, sales, direct sales, telecom sales, IT sales, sales, sales executive, account manager, sales manager, IT sales recruitment, Recruitment consultant.

Internal Communications Executive

Internal Communications Executive

Location: London , South East Salary: From 25,000 to 27,000 per annum Benefits + Discretionary Bonus Date posted: 31/03/2012 14:00 Job type:Permanent Company: FTSE Contact: Will Vane Ref: Totaljobs/65712 Job ID: 53243576

Internal Communications Executive

Background

FTSE is a fast growing, high profile independent company owned by the London Stock Exchange Group. Its mission is to provide investors globally with the best index and benchmarking solutions and decision making support tools. The strategic intent of the company is to create an index business valued in excess of $ 3 billion by 2014, occupying a leadership position in all major developed and significant emerging markets.

FTSE is a leading provider of index data for institutional investors worldwide with over $ 3 trillion of assets benchmarked to FTSE indexes. Growing at over 20 each year, and working from a position of market leadership in the UK and Europe, FTSEs strategy is to increase FTSE brand awareness globally and to continue to grow its business worldwide through acquisitions and partnerships as well as organic growth.

FTSE is relied upon by financial markets globally, running the FTSE 100, FTSE MIB (Italy), Straits Times (Singapore), FTSE/JSE (South Africa) and FTSE Bursa Malaysia KLCI. The company is at the forefront of indexes for the emerging market in China, operating the FTSE China A50 which supports the leading A Share ETF in Hong Kong. FTSE also works with the worlds biggest asset owners such as CalPERS, OMERS, AP2, PGGM, AP3, AP7, ABN Amro, UBS, MPF and the Futures Fund, as well as the worlds largest passive fund managers, including Blackrock, State Street, Legal and General and UBS.

FTSE operates from three major centres in London, New York and Hong Kong. The company also has satellite offices in San Francisco, Paris, Milan, Dubai, Tokyo and Sydney. FTSE also has a presence in China and India as part of its strategy to establish a leadership position in major emerging markets.

BUSINESS NEED

FTSE has become a significant and influential part of financial markets worldwide and has strong relationships within the financial service industry and with government and regulatory agencies worldwide.

As a member of the Internal Communications Team, the Internal Communications Executive is at the hub of the business, responsible for supporting the implementation of the internal communications strategy.

Key Functions and Responsibilities

The individual will be involved in a range of activities relating to internal communications and Marketing. Key areas of responsibility are:

To work as part of the communications team to implement the internal communication strategy;

Supporting the delivery of a monthly staff newsletter;

Supporting the delivery of a quarterly client newsletter;

Supporting the delivery of effective FTSE stakeholder communications, including the FTSE Board and FTSE Partners

Monitoring FTSEs coverage in the media

Helping to maintain and monitor the media database

Supporting the development and introduction of an updated intranet which will be actively used.

Key aspects of the position are:

producing a monthly newsletter which will involve liaising with colleagues across the company for content, drafting content where appropriate and providing support assistance where needed;

producing a quarterly client newsletter which will involve liaising with colleagues across the company for content, drafting content where appropriate, managing the relationship with FTSEs design agency to oversee the design delivery of the newsletter, and providing support assistance where needed;

Produce weekly summary of press coverage

Undertake initial research to produce the new FTSE intranet;

supporting internal communications initiatives e.g. arranging in-house events; collating feedback/analysis of events, implementing improvements so that initiatives are effective, updating the intranet;

Maintenance of the internal communications calendar which should be aligned with the external marketing calendar;

Supporting the communications/marketing team as appropriate;

Supporting the Company Secretary in connection with internal/stakeholder communications, including the production of Board packs and Governance Board packs and meeting preparation

Monitoring the effectiveness of communications e.g. confirming with managers how they communicate with their teams.

Qualifications/Experience

It is expected with limited supervision the candidate will be able to deliver each of the key objectives of the role identified above. It is therefore expected that he or she will have:

educated to degree level

ability to act as an internal champion for the internal communication function

Type of Person

hands-on person with a focus on delivery and results

good writing skills

ability to meet deadlines

excellent networking skills

good organisational skills

ability to apply creative and imaginative solutions to situations as appropriate

Account Executive - Affiliate Marketing

Account Executive - Affiliate Marketing

Location: The City, City (EC4) , EC4 View map Salary: From 15,000 to 20,000 per annum Date posted: 31/03/2012 14:00 Job type:Permanent Company: Webgains Ltd Contact: Helen Parr Ref: Totaljobs Job ID: 53241457

Webgains are seeking a motivated account executive for immediate start in our London office. The role will require you to support a flourishing team of three to four account managers working with a variety of clients, some of whom are well-established and prominent brands.

The successful candidate will have the opportunity to gain in-depth knowledge and experience from industry experts. The ideal applicant will be well-organised, with good written and oral communication skills, an analytic approach to problem solving, a positive can do attitude and a strong interest in online marketing. The ability and desire to learn is essent ial, as is a good sense of humour. There will be opportunity for career advancement in line with your own ambitions. Future roles may include international travel and management responsibilities.

Duties include:

Reporting

Affiliate recruitment

Program communication

Ad hoc requests

Qualifications:

We are seeking a recent degree qualified graduate or someone looking to start a career in online marketing.

Computer skills:

Intermediate skills in all Microsoft Office programs (Excel, Word, PowerPoint, Outlook); Experience in HTML and other web languages would be beneficial.

Webgains core values are openness, excellence and integrity. These core values are incorporated into our working environment, and underpin the culture of the company. We employ the best talent and skills available, and ensure that all staff continues to develop their skills by ensuring that on-going learning is at t he heart of the work experience. Our other key considerations are fun and the adoption of an appropriate work/life balance.

About Webgains:

Webgains is an International affiliate marketing network that offers a range of online acquisition and sales solutions for advertisers, publishers and agencies. The platform was developed and launched in early 2005 and now has more than 2000 merchants across Europe and the USA. After merging with ad pepper Media NV in May 2006, Webgains is now present in the UK, Ireland, France, Germany, BeNeLux, Denmark, Sweden, Spain and the USA. Expansion to more countries will follow.

Robert Glasgow, MD of Webgains comments, Affiliate networks are a proven method of increasing revenues for both advertisers and online publishers. However, it is rare that one gets the opportunity to build a complete technology platform starting with a blank piece of paper. We wanted to bring something fresh to the Affiliate arena built on our kn owledge and experience with performance based affiliate solutions. More and more advertisers and publishers are demanding control over their ROI. Only sophisticated reporting and tailored solutions will allow clients to maximise profitability.

Webgains offer a complete ASP solution for both advertisers and publishers based on an advanced, specially-developed technology platform. Peter Dunham, CTO, comments, We listened to what both advertisers and publishers wanted from a network, added in our own special features and built the platform to suit. Peter continues, Although there are other affiliate networks operating in the UK, we believe Webgains has the most sophisticated and user-friendly technology.

Webgains is an open network, with Merchants and Affiliates having complete control over their programmes online. In addition to real-time and scheduled reporting on all aspects of their programmes, Merchants are able set up multiple accounts, multiple commission str uctures, segmented affiliated groups and benefit from sophisticated fraud prevention. Affiliates can set up all of their sites under the one account, have access to advanced data feeds of product information, and are paid weekly to address potential cash flow issues.

If you think you are the type of person who would succeed at Webgains, and who has the skills outlined above, please send your resume and a brief covering mail to: hparr@webgains.com.

Webgains is currently seeking three suitable candidates to fill these roles.

HEAD OF BUSINESS DEVELOPMENT

HEAD OF BUSINESS DEVELOPMENT

Location: The Borough, South East London (SE1) , SE1 View map Salary: Upto 60,000 per annum + performance bonus Date posted: 31/03/2012 14:00 Job type:Permanent Company: South Bank University Enterprises Ltd Contact: HR Office Ref: Totaljobs/BDM8 Job ID: 53243057

HEAD OF BUSINESS DEVELOPMENT

Up to 60,000 + performance bonus

South Bank University Enterprises Ltd is London South Bank Universitys highly successful enterprise company, responsible since its establishment in 1989 for the commercialisation of the Universitys intellectual property.

We are now looking for a motivated and experienced business development professional to help grow the business substantially. You will work with individual faculties and across faculties to identify new market opportunities, especially in the areas of CPD, commercial research, knowledge transfer and consultancy, building effective relationships with potential clients, presenting the Universitys offering and securing sustainable, profitable sales.

You should be qualified to degree level or equivalent and have extensive experience in commercial business development at a senior level. You must be able to prepare a complete business plan to support new development opportunities, including market analysis, investment, pricing, resource requirements, risks and returns. Above all you will be a good networker capable of building strong relationships both with academics and clients, with first class communication and negotiation skills.

For full details and to apply please visit www.lsbu.ac.uk/jobs

Closing date: 20 April 2012

An Equal Opportunities Employer

Graduate Account Executive

Graduate Account Executive

Location: London , South East Salary: Upto 20,000 per annum Date posted: 31/03/2012 14:00 Job type:Permanent Company: Emarsys Contact: Mohamed Hassan Ref: Totaljobs Job ID: 53252365

Job Title- Graduate Account Executive

Location- emarsys UK, London

Duration-Full Time

In the past year emarsys UK has grown exponentially and is a leadingEmail Platform and Service Providerin the UK with hundreds of international clients and cutting-edge technology. Currently emarsys has offices in London, Vienna, Munich, Berlin, Paris, Zurich, Hong Kong andBeijing.As part of its rapid expansion programme emarsys is now looking for additional talent to drive its growth forward. As an Account Manager with emarsys UK you will work within a young, dynamic Client Services team managing a variety of emarsys UK clients.

Mor e than 800 companies and agencies worldwide are among our satisfied customers and send a combined volume of more than 3 billion emails each month using our email platform. Customers include Europes leading e-commerce companies such as Zalando, Vente-Exclusive and Kupi VIP. We also manage the work for eBay globally, Vodafone, Coka Cola, Canon, Motorola, Honda, Burton, Playboy UK, Zurich Insurance,Deloitte and many more.

Following asuccessful2011 we are currently looking for 3 graduate account executives to join our London office as part of our expansion plans for 2012.

Graduates withon-linemarketing, e-commerce or softwareexperiencepreferable.

Responsibilities:

Day to day reporting to senior management

Support customers/clients with 1st and 2nd line support queries

Occasional face to face training

Desired Skills & Experience

Experience with Software-as-a-Service (SaaS) applications for Online Marketing experience is a plus

E-Marketing Know-how

Requirements:

The right candidate will also have the ability to work in team, have outstanding motivation and strong commitment.

The candidate will have good communication skills.

The Ideal candidate would have previously had exposure to online marketing and Knowledge of PowerPoint and Excel is an advantage.

What we Offer

A job with a dynamic and experienced team of professionals

A company with an international outlook and a good market positioning

A very fast growing business

Competitive remuneration

Laptop, Phone,Gym membership and paid expenses.

To apply for the role of Senior Account Manager please send a copy of your most up to date CV to: mohamed.hassan@emarsys.com

IT Recruitment Resourcer - London

IT Recruitment Resourcer - London

Location: London , South East Salary: Upto 22,000 per annum Great Com+ Bonus+ erks Date posted: 31/03/2012 13:00 Job type:Permanent Company: Recruitment Solutions Ltd Contact: Joe Brady Ref: Totaljobs/Resourcer2012 Job ID: 53250643

Resourcer required for a leading IT recruitment organisation based in The City.

Due to our clients growth, they have opened a new office in London and require a talented resource.

You will be responsible for supporting Recruitment Consultants, assisting them in searching for suitable candidates for some major clients in the IT sector. You will have the opportunity to work with some of the most prestigious clients within the industry.

They are looking for an ambitious, confident and driven individual with a persuasive nature. You will ideally have come from a background in recruitment, telesales, call cent re or an estate agency, and be looking for an opportunity in which you can develop a career whilst earning lots of money!

You must be articulate, motivated and be truly looking for a position in which you can further your career in recruitment.

In return my client can offer an excellent financial package including uncapped commission, career progression and loads of exciting target based incentives

Receptionist

Receptionist

Location: City (EC4V) , City View map Salary: 20,000 per annum plus pension & benefits Date posted: 31/03/2012 13:00 Job type:Permanent Company: EC4 Contact: Gavin Page Ref: Totaljobs Job ID: 53033020

We are a city based PR agency looking for a confident, outgoing and personable Receptionist who possesses excellent communication and interpersonal skills. The applicant must exhibit a professional telephone manner, attention to detail and the ability to work calmly and effectively as well as a willingness to be hands on where needed. As a self starter they must also exhibit the ability to multitask and become a key focal point for our clients.

Duties are to include:

Answering the phones, managing visitors & contractors on site and maintaining the reception area

Updating and managing meeting room calendars

Co-ordinating catering and hospitality requirements for meetings & events

Assisting with general administration support as and when required

Collating incoming/ outgoing mail & arranging taxis and couriers

Stationary & supplies ordering

The working hours are 8am to 5pm and the hopeful start date is late March 2012.