Business Administrator

Business Administrator

Location: Leeds (LS2) , Leeds View map Salary: 18,000 per annum Date posted: 04/05/2012 17:00 Job type:Permanent Company: Luto Research Contact: Kelly Jackson Ref: Totaljobs/BA0512 Job ID: 53533982

Luto Research specialises in improving patient communications so thatpatients can make better informed decisions about their own healthcare. We work throughout the EU and have a close understanding of the legislative framework with respect to patient information for both licensed medicines and medical devices.
We are looking for a Business Administrator to join our growing team. The objective of this position is to:

To provide administrative support to the Senior Management Team and ensure the smooth operation of the administrative aspects of the business through office management.

To coordinate and facilitate the operation and maintenance of the Quality Management System in keeping with lutos ISO 9001 certification.

Responsibilities:

Provide support to the Senior Management Team

Act as receptionist for the organisation, handling telephone enquiries and welcoming clients and visitors

Attend and participate in meetings

Schedule own workload to meet agreed time lines

Work closely with all staff

Take on internal initiatives

Ensure data accuracy, initialling and dating of documents etc.

Provide cover for colleagues during busy periods or times of annual or sick leave

Maintain Quality Systems i.e. deviations and customer satisfaction, master document list, as well as other information indexing media

Perform document control operations including procedure updates when required

Perform Quality audits

Produce Quality metrics

Co-ordinate and facilitate the completion of deviations and audits

Suggest and implement quality initiatives, with particular attention to continuous improvement

Maintain records

Develop and maintain appropriate systems for the management of data

Keep client records up to do date

Organise meetings, functions, travel etc. as required

Conduct office filing and archiving

Ordering and monitoring of stationery and other non-stock items

Organise and manage IT requirements

Business management / improvement projects, as assigned

Developing and delivering agreed training sessions

Adhere to health and safety regulations and lutos policies and procedures

Education, Skills & Experience (Essential):

Educated to A Level standard or equivalent

Minimum 2 years experience in an administration role with evidence of direct reporting into Senior Managers

Computer literate with Windows and Microsoft Office applications

Able to plan and organise schedules and systems

Pays good attention to detail

Report writing, editing long documents and minute taking

Effective filing and bring forward skills

Able to plan and organise systems

Events and meetings planning

Excellent verbal and written communication skills including an ability to liaise with Senior Management

Able to work unsupervised with own initiative

Able to work under pressure, allocate priorities and meet deadlines

Able to work effectively as part of a team

Willingness to undertake further training

Education, Skills & Experience (Preferred):

Previous experience of working in an ISO 9001 or other QMS (quality management system) environment

Previous experience of working in a health related or market research environment

Previous experience in a client services environment

Has experience of performing audits

Shorthand skills

Audio transcription skills

If you feel you can make a difference in this role and ideally, have experience in a similar role we want to hear from you. In return we can offer you a position with our growing business and great benefits including development opportunities and company pension.

The deadline for this application is the 23rd May.