Business Analyst

Business Analyst

Location: London , South East Salary: Competitive package Date posted: 02/04/2012 12:01 Job type:Permanent Company: Colt Technology Services Contact: Helen Carter Ref: Totaljobs/BA-MgdServ Job ID: 53262506

Job Title: Business Analyst

Location: London

Company: Colt is Europes information delivery platform, enabling its customers to share process and store their vital business information. Colt provides major organisations, midsize businesses and wholesale customers with a powerful resource that combines network and IT infrastructure with expertise in IT managed services, networking and communication solutions. Colt operates a 21-country, 33,000km network that includes metropolitan area networks in 38 major European cities with direct fibre connect ions into 17,000 buildings and 19 Colt data centres.

The Role:

The Lead Business Analyst will follow established processes and provide leadership to bridge the relationship between Business and Infrastructure Units. Key aspects of the role include understanding the needs of the business units, assessing the impact of the required changes, capturing, analysing and documenting requirements in addition to supporting the communication, solution delivery and business implementation.

Core Tasks:

Dealing with multiple internal projects

Assisting the project manager by facilitating requirements, kick starting projects, workshops etc

Presenting ideas in the workshops and finding innovative ways to deliver projects

Understanding the requirements of the projects, the goal, scope and objectives

Conducting research and gathering detailed business requirements using a range of techniques

Working with the other Business Analysts on th e team to drive projects and meet deadlines

Organising sessions with the business to gather feedback

The Ideal Candidate:

Proven and extensive experience in Business Analysis

Background in IT Data & Telecoms, Voice and Managed Services is essential

Direct experience of working within a Scrum and Agile environment

Demonstrates knowledge, understanding and experience of the operating model of a Telecoms company i.e. DC, Networks, Products

Previous experience of IP based products, Unified Comms, Cloud, Managed Services and Data (Ethernet and Broadband).

Direct experience of planning, facilitating and managing workshops.

Demonstrate excellent verbal and written skills

Qualifications

Degree educated, or equivalent, preferably in a science discipline

ISEB Business Analysis Diploma (or equivalent) is imperative

UML, User Stories/Use Case certification is required

PRINCE2, ITIL and Agile Techniques would be a distinct advantage