Sales Negotiator (Telesales)

Sales Negotiator (Telesales)

Location: Bristol (BS1) , Bristol View map Salary: Unspecified Date posted: 24/04/2012 16:05 Job type:Contract Company: The Unite Group Plc Contact: Carrie Daniels Ref: Totaljobs/1004 Job ID: 53402965

A Sales Negotiator is required to join our Contact Centre in Bristol on a fixed term contract for 6 months.

ABOUT UNITE GROUP PLC:

UNITE Group PLC is the UKs leading developer and manager of student accommodation - in 2012 we will have our 21st birthday. Our core business is building properties for students to live in while studying at university. We then provide great customer service and management of these properties, making sure the rooms and facilities are clean and functional, and ensuring our student s are safe and secure. We have properties in 24 cities across the UK providing homes to over 40,000 students.

Our people are the key to our business success. As a Silver Investors in People employer, you can expect a career with us that is rewarding and challenging, for more information please visit our website.

WHAT THE SALES NEGOTIATOR JOB INVOLVES:

The Sales Negotiator role with UNITE is a varied and challenging one where no one day is the same.

As a Sales Negotiator you will work within an upbeat and friendly call centre based team responsible for managing all incoming sales enquiries, qualifying all the opportunities, identifying the customer needs and converting calls into viewing appointments, all to the high standards that UNITE prides itself upon.

Of course in a sales environment you would expect targets and the team focus on achieving these. Administration is also an important element of a successful team so y oull be using our systems to ensure that records are up to date and produce accurate reports for analysis.
So, if youre looking for a career where you can be customer focused, results driven, work on your initiative and have fun doing it, youve come to the right place.

WHAT WE LOOK FOR:

A genuine passion for customer service is the most important quality we look for. Although you may not have worked in the property sector before, you will have a background in a call centre environment dealing with inbound telesales. If you have experienced sales into the youth market then this would be beneficial too, however its not a prerequisite.

Its really important to us that you thrive on understanding, empathising and delivering against customer needs and are able to communicate effectively with people, remaining professional, courteous, friendly and calm in all situations. Along with this being sales focused you will naturally thrive in a resu lts orientated environment and be able to demonstrate a track record of achieving targets both individually and as part of a team.

With so many customers and such a variety of work the environment is fast paced and exciting, so we will need to know that you are able to work at pace, whilst still maintaining a high level of accuracy in everything you do. Its also crucial that you are a first class team player who enjoys supporting colleagues and working together to achieve goals.

Our administrative processes are really important too, so we will look for you to have had experience of administrative duties before. Although we will provide you with support and training on our systems and processes, you will need to be a comfortable and confident user of IT systems such as Microsoft Office and Outlook.

UNITE Group PLC is an equal opportunities employer and we welcome people of all ages, ethnicities, religions or sexual orientations. Were only inte rested in your talent, your potential and your personality and in offering you an environment where all three can develop and grow - regardless of your background.

If this opportunity sounds of interest to you, please apply below. Your application will be dealt with in the strictest of confidence.