Call Centre Advisor (Outbound) – Manchester, M3

Call Centre Advisor (Outbound) â€" Manchester, M3

Call Centre Advisor (Outbound) Manchester, M3

Location: Manchester (M3) , Manchester View map Salary: From 15,000 to 19,000 per annum (15k basic, 19k OTE + Benefits + S Date posted: 11/06/2012 12:06 Job type:Permanent Company: Renault Retail Group Contact: Raja Mallik Ref: Totaljobs/CCA-0806TJ Job ID: 53796097

Renault Retail Group seeks experienced Call Centre professionals to join our Contact Centre in Salford, Manchester M3.

The current vacancies are for our Outbound Team, so we are looking for candidates who are confident over the phone, with great sales and customer service skills, and with the ability to promote products and services confidently.

We will consider applications from candidates with a strong background in outbound call centre work. Candidates with experience in the automotive sector will have an advantage.

For successful applicants we will provide the following:

15k basic salary Uncapped Bonus Scheme (19k On Target Earnings)

Details of the role include:

Arranging service and MOT appointments for customers vehicles; including cross selling and upsellingOutbound courtesy calls to existing customers to arrange vehicle servicing at their local Renault DealershipHandling customer service calls

Working Hours

Full-time: 42.5 hours per weekRegular working week is 5 days: comprising 4 weekdays plus one weekend dayStaggered shifts are on rota, involving work between the hours of 8am and 8pm (Mon-Fri), 8am-6pm on (Saturday)

Our employees also enjoy a wide array of fringe benefits that include:

Subsidised Car on our Loan Plan Scheme and excellent retail discounts on products and services for family and friendsRenault Rewards - Employee Benefit & Discount SchemeOpt in pension24 days holiday per year Child Care Voucher Scheme Superb career advancement prospects within Renault

HOW TO APPLY:

To be considered for this vacancy, apply online NOW including your CV and a brief covering letter.
Quote reference CCA-0806TJ on all correspondence to:

rrg.hr@renault.co.uk

PLEASE NOTE: due to the high number of responses received, regretfully we are only able to respond to successful applicants.

Key words:

Telesales Sales Call centre Agent Advisor Contact calls phone car vehicle dealership reception switchboard Manchester Salford outbound inbound calling warm leads service MOT service plans breakdown cover insurance customer