Inbound Sales and Service Executives - Taxi Unit

Inbound Sales and Service Executives - Taxi Unit

Location: Manchester , Lancashire Salary: 13000 - 17000 per annum Date posted: 03/06/2012 18:02 Job type:Permanent Company: Swinton Insurance Group Contact: Swinton Resourcing Team Ref: Totaljobs/1254266 Job ID: 53713790

Inbound Sales and Service Executives- Taxi Unit Manchester

Start Date: 16th July

Hours: Monday- Friday 9am- 5.30pm with a Saturday 9am -1pm on a rota basis

The nation's largest high street insurance broker, Swinton has over 580 branches across the UK.

We have over 4,000 fantastic people working for us in a variety of roles and locations, each of them helping to keep us highly profitable and running like clockwork. It's their aim and ours to find the best deals from a panel of top insurers for our customers.

Delivering outstanding levels of customer service, you'll handle inbound sales ,service and renewal enquiries related to our comprehensive range of insurance products from leading providers.

Taking advantage of every opportunity to maximise sales conversions, you'll be working to rigorous systems and quality procedures at our busy Taxi Unit, as well as sales targets which are challenging yet still highly realistic.

Development is at the heart of all our activities - developing our customer offering, and developing the people who deliver it. This means we'll give you all the product training you need to succeed.

So a background in insurance, while being an advantage, is certainly not essential. However, you will need proven sales experience, along with lots of initiative and the ability to convey often quite complex information in a clear and simple way.
Above all, you must be a confident communicator with a commitment to teamwork and a real talent for building a rapport with our customers over the phone.

What we'll be looking for in you

A flexible approach to your working hours.The highest standard of integrity and honesty.Confidence to learn and develop through continuous training and development.Personal drive and resilience to achieve demanding sales objectives whilst maintaining all compliance processes with a high regard for customer service and quality standards.Good communication skills.The ability to work on your own initiative and be a real team player.Ability to build rapport with customers over the telephone ensuring systems and procedures are adhered to.Confidence to present complex information in clear, simple terms.