Senior Trading Manager - Talk Mobile (grade E1)

Senior Trading Manager - Talk Mobile (grade E1)

Location: West London , London Salary: Attractive Total Package Date posted: 06/04/2012 12:07 Job type:Permanent Company: Carphone Warehouse Contact: Recruiter Ref: Totaljobs/BBE2734 Job ID: 53297470

Introduction

Best Buy Enterprise is a multinational retailer of technology, entertainment products and services with a commitment to growth and innovation. We are a truly global company with approximately 180,000 employees across the United States, Canada, Europe, China, Mexico and Turkey.

Best Buy Europe Distributions is the European arm of Best Buy Inc. and is made up of Best Buy, The Carphone Warehouse, Geek Squad and The Phone House.

The Carphone Warehouse is Eur opes biggest independent mobile retailer with over 800 stores in the UK, and hundreds more throughout Europe. Our success has been built on over 20 years of experience in the telecommunications industry and our people's passion for the connected world.

Immerse yourself in our future, and you could have an inspiring career ahead of you. Today is yesterday. Live tomorrow.


Overall Purpose of Job

The Talkmobile Trading Team provides the businesses platform to acquire new customers whilst balancing its commercial terms on the need to retain the existing base in the most efficient manner possible.

It manages multiple trading channels across the CPW Group, talkmobile.co.uk and other 3rd party channels.


Duties & Responsibilities

Provide essential commercial and financial support:

Set the trading direction and strategy for acquisition and retention of customers.

Translating this into monthly, quarterly and annual sales plans working in conjunction with the Head of Commercial & Trading.
Achieve monthly sales volume/mix targets within SAC parameters as set-out within the budget/reforecast (using levers such as; proposition development, advocacy, commissions payments, internal and retail relationships and budget commitment)
Interface regularly with CPW channel, commercial, network and propositions teams
Interface with the online marketing agency for the talkmobile.co.uk channel ensuring that key performance metrics are in line with industry averages.
Ensure monthly sales plans are agreed with CPW Trading/Propositions teams well in advance of the month and early enough to enable sufficient planning time for example for Marketing or Handset Testing
Provide insights to sales reporting pulled together for weekly sales, tariff performance, regional performance, online campaigns et al.
Respond in a timely fashion to all quer ies, complaints and feedback through all CPW channels bringing in relevant stakeholders within Talkmobile as appropriate
Issue tariff portfolio document for CPW channels and collate on behalf of Web and UpDs teams. Issue at least 4 weeks in advance of retail changeover
Issue monthly commissions document to CPW Trading Propositions and Networks teams. Agree contents with FC and Head of Commercial & Trading.
Set-up and maintain a process to collect details on CPW handset ranging and stock planning - regularly interface with CPW handset purchasing team (communicate findings to Talkmobile team, for example, new devices to be ranged by CPW within the next 6-8 weeks).
Develop relationships with handset manufacturers so that additional funding opportunities can be utilised on talkmobile.co.uk
Work with Talkmobile Marketing to define contents of buyers guide, POS boxes, in-store and staff collateral
Produce monthly 'Competitor review' for retai l channels to cover PAYM SIMO, PAYG SIMO and PAYM Handset/Tariff
Carry out regular store visits and report findings in a succinct/relevant fashion
Forecast store/channel sim requirements on a monthly basis and communicate requirements to Operations and Marketing teams to enable consistent supply
Ensure monthly profitability reviews take place with Finance and that CLV is communicated to Talkmobile SLT with recommendations as appropriate
Maintain the day to day relationship with the Talkmobile Wholesale Partner ensuring that you develop funding opportunities and monitor rate card performance against the market.

People Management:
Two Direct Reports

Financial Management:

The role has a high degree of financial management.


Skills & Experience

Essential:

Significant experience in a similar trading or commercial role. You will also have excellent analytical skills and be highl y numerate, all this will be complemented by your exceptional communication and relationship building skills


Desirable:

Experience within the mobile telecoms industry in a similar commercial role


Qualifications:

Essential:

Educated to degree level or qualified through experience
Working at Best Buy Europe definitely has its perks. What you get for working with us is a comprehensive package which includes a combination of pay and benefits, plus a culture that encourages development, individuality and work/life balance.

We look forward to receiving your application. Thank you for taking the time and effort to apply for this role. Please note that we will only contact you again if you are invited to interview.

All data is processed in accordance with the provisions of the Data Protection Act.

Best Buy Europe is committed to ensuring that candidates and employees are trea ted equally, with dignity and respect and to providing a working environment that is free from discrimination, harassment and bullying.