Communications Executive, Europe Corporate Communications

Communications Executive, Europe Corporate Communications

Location: City , London Salary: Unspecified Date posted: 25/04/2012 16:05 Job type:Permanent Company: Hilton Worldwide Contact: Unspecified Ref: Totaljobs/Hilton_89467_EN Job ID: 53298738

Introduction

Description
The Communications Specialist will be a key member of the Maple Court communications team working across the communication function, leading projects and co-ordinating activity both internally and externally. The role requires an individual who is a self starter as well as someone who possesses strong organization, copywriting and web publishing skills and has the ability to work as part of a small team.

Key focus areas of the role include inte rnal announcements, intranet management and events along with social media engagement.

A relevant language will be valuable and viewed very positively as part of the application. Travel across Europe is a possibility for the role, though it will predominantly be based in the Maple Court office.

Training will be provided on the job so any lack of experience / skills can be countered so long as there is a willingness and appetite to learn and develop in the role.

What will it be like to work for Hilton Worldwide?
With thousands of hotels in more than 80 countries, Hilton Worldwide offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. If you understand the importance of a proper welcome and know how to offer an exceptional hospitality experience, you may be just the person we are lo oking for to work as a Team Member with Hilton Worldwide. Because its with Hilton Worldwide where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

What will I be doing?

Coordinating Activities
Responsible for the coordination and support of the Communications department. Conducts research and compiles reports for Communications department.Acts as liaison between various departments and Communications.Ensures all daily operational functions of Communications are completed smoothly and efficiently.Coordinates intranet training requests and training sessions.Updates the news and information on the European intranet homepageWorks independently or with a team on special and/or recurring department projects such as Hilton Now magazine-contributing story leads, images and photos. Coordinates department activities such as the monthly Huddle team meetings in Maple Court, round table lunches with the Area Preside nt.Liaises with the US team and assists with developing the web-casting solutions, scheduling filming and co-coordinating internal resources.Assists in the preparation of presentation material.Coordinates the translation process for all internal communications materialsCompletes special communications projects as required by other departmental members.Handles media requests and manages journalist visits.Authorizes, organizes and manages all filming and photography requests.Responsible for proactive PR activities, i.e. writing press releases, competitions, surveys and late deals.Manages the approval processes for communications across the European region editing as necessary.
Organising Activities

Distributes announcements/press releases to relevant audiences. Drafts internal announcements and devises plans.Organizes and prioritizes incoming calls to the department, re-routing or assisting callers as needed. Maintains departmental correspondence and the press office resource library.Designs and prepares departmental reports (i.e. charts, graphs, tables, business plans).Creates and develops visual presentations as necessary.Pulls, researches or enters data into spreadsheets and/or databases.Assists in the drafting and distribution of the Europe Clips daily media summary.Manages the press office inbox.Responsible for saving coverage and producing coverage report.Manages communications intranet team site.Manages issue response statements library.Monitors social media landscape and assist the team with responses and enegaement as appropriate.
Administration Activities

Oversees and evaluates press coverage and ensures distribution to key personnelOwns and manages Europe wide media data baseEnsures established performance standards for corporate communications are met. Assesses actual performance against standards to determine whether corporate communications projects are on target to reach goals and takes corrective a ctions as necessary. Ensures business plan is being followed and goals are being achieved and provides feedback accordingly.Enforces policies and procedures that will improve the overall operation and effectiveness of the department and Company.Operates within established budgetary parameters.
What are we looking for?

Specific Skill and Ability
Effective communication skills, with the ability to clearly and concisely express ideas both verbally and in writing.
Excellent interpersonal skills that build trust and instill confidence in order to motivate and influence others.
Absolute discretion and confidentiality regarding sensitive information.
Ability to take initiative to identify, prioritize and implement all elements required for team to fulfill responsibilities in accordance with core strategic goals.
Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate; ability to proactively identify and prevent potential problems; ability to help develop problem solving skills among direct reports and other team members as appropriate.
Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities.
Ability to collaborate with others and act in an objective manner in order to effectively solve problems and stay on track towards accomplishing organizational goals.
Proficient writing and computer skills with the ability to quickly learn new programs and train staff.
Strong project management skills, including the ability to manage details through to completion and ensure project deadlines are met.
Knowledge of business mathematics, including ability to calculate percentage changes and averages/weighted averages; working knowledge of Microsoft Excel, including ability to understand/manipulate basic spreadsheets.
Understanding of princi ples and practical application of communications tactics and strategies

Preferred Qualifications

Advance degree in the communications field preferred
Optimum mix of work experience would result in communications and management roles
Basic understanding of European cultures and languages
Proficiency with MS Word, Excel, PowerPoint and Outlook

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

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