SALES ACCOUNT HANDLER

SALES ACCOUNT HANDLER

Location: North London (N1) , North London View map Salary: From 15,000 to 20,000 per annum dependant on experience Date posted: 05/04/2012 14:00 Job type:Permanent Company: Aldridge Security Ltd Contact: Gregg Peyton Ref: Totaljobs Job ID: 53287085

SALES ACCOUNT HANDLER

Job Type: Permanent full-time position (Monday to Friday 40 hours per week)

To start: ASAP

Company Profile:

Aldridge Security is the largest security wholesaler in the UK & Ireland and has over 60 years experience in the industry. It is a successful, privately owned business with an excellent track record.

Role:

An opportunity has arisen for a Sales Call Handler to support our busy Intern al Sales Department.

Key Responsibilities of a Sales Call Handler:

To answer inbound calls following the companys Standard Call Procedure.To process written and verbal orders, from your own account customers, accurately and in accordance with the customers requirements and overlooking about personal accounts.Handle all new business approaches made to Internal Sales Call Handler Team with utmost professionalism, ensuring all relevant data is passed to an appropriate Sales Manager.Actively participating in the Companys Promotional Drives, whether they be proactive i.e. speculatively calling customers or reactive i.e. maximizing an incoming order.Active participation in Team Job Function Rotation ensuring maximum knowledge and experience is gained in all aspects of the Department.Completion of Day to Day Admin Procedures (Back orders, Forward Data Orders, Out of Stock Analysisetc.)Liaise with other departments in a polite friendly fashion in order to maximize customer service provision.Actively up sell customers and pick up on Buying Signals.To pass on leads to the relevant External Sales Person in the field.Prepare and organize Quotes for customers.To maintain high customer service levels and professional telephone manner.To be hungry and enthusiastic in hitting the targets set.To work intelligently and efficiently in maximizing the objectives set.

Skills:

Sales Call Handler skillswill include;

Excellent interpersonal SkillsCustomer FocusedOutstanding written and verbal communication skills are essentialAbility to work under pressure, multi-task and cope with changing prioritiesFriendly and a Team PlayerHungry & Target Driven.Computer Literate

Finally a Sales Call Handler will be willing to learn and open to developing skills and improving Customer Service

Please email your CV to gregg.peyton@aldridgesecurity.co.uk

Please note that due to high volume of appli cations only successful candidates will be contacted.