Permanent Registration Assistant for Regulatory Body in West End

Permanent Registration Assistant for Regulatory Body in West End

Location: Central London / West End , London Salary: 20,000 Date posted: 19/05/2012 13:00 Job type:Permanent Company: RITZ RECRUITMENT Contact: London West End Ref: Totaljobs/MFB 6856 Job ID: 53630427

A superb opportunity has arisen for a Registration Assistant to work for a medical regulatory organisation based in the heart of the West End.

The Registrant Assistant will be responsible for working within the registration team, providing day to day support for the companys registration function. Responsibilities will include: Answering and logging both registrant and public queries concerning retention, registration and restoration; registration requirements and status.

In addition you will be dealing with general enquiries relating to the regulation of registrants

Processing registration applications and retention forms, including entering and amending details on the companys database Logging and processing payments, including the admin of direct debts Sorting and logging received and returned post Actively participating in identifying and implementing ongoing improvements to department processes and procedures Assisting the Registration Operations Manager with other responsibilities as and when required.

You will need to be a good communicator with good letter writing and numerical and spreadsheet abilities as you will be handling data and maintaining the database by ensuring all maintenance and compliance activities are carried out within and agreed Service Level Agreements. Excellent customer service are essential as you will be handling telephone calls, emails, responding to complaints and correspondence with registrants.

Candidates will be educated to A Level standard (or equivalent), have the ability to draft high-quality letters and papers and be able to build empathy with people from a variety of backgrounds, be methodical and have excellent attention to detail, have the ability to work with confidential information together with strong IT skills. Experience of working for a regulatory or membership body desirable but not essential. Please note that due to a high level of response, only successful candidates will be contacted.

Ritz Rec (Emp Agy)