Insurance Advisor

Insurance Advisor

Location: Cardiff (CF10) , Cardiff View map Salary: From 13,000 to 16,000 per annum Date posted: 22/05/2012 11:48 Job type:Permanent Company: Fresh Recruitment Contact: Richard Thomas Ref: Totaljobs/JW/IA/C Job ID: 53664816

My insurance client in Cardiff is seeking 2 Insurance Advisors to join them on a permanent basis.

The role exists to:

Provide accurate and efficient customer service & administration, both written and oral, to all departments on company Products

Key responsibilities to include:

Daily PostDaily DiaryAccurate quoting and processing of mid-term amendments/cancellationsHandling of telephone calls and customer queriesAccurately updating all relevant spreadsheetsAccurate debiting of transactionsGeneral support and administrative duties in all areasUpdating system in a timely and accurate manner

Key Performance Indicators:

All files to be processed within Company timescalesPaperwork and advice given to be accurate and of a high standardAll complaints and rule breaches to be reported to Management Ensure compliance with the companies TCF policy at all Pass all relevant Compliance assessments for ongoing assessmentUpdate Terms & Conditions folder and Log on a regular basis

This vacancy is being advertised by Fresh Recruitment who are operating as a recruitment agency.