Receptionist
Job Summary
Care UK's Ealing Urgent Care Centre is looking for a Receptionist to join its multi-disciplinary team. The services are open 24 hours per day, 365 days per year. Responsible To Service Manager
Key Responsibilities
The successful candidate will be responsible for the general administrative and reception cover. Work within set routines, policies and procedures to provide a comprehensive high quality service to the unit, and able to deal efficiently and courteously with patients and relatives enquiries in a prompt fashion.Skills & Experience
The successful candidate will:. Be computer literate and be able to work under pressure and prioritise workload
. Answer the telephone promptly and deal with enquiries in a helpful and courteous manner, being aware of the need to maintain confidentiality at all times regarding patients and staff
. Maintain a good rapport/relationship between internal and external customers of the Unit at all times
. Ensure all correspondence received in the Unit is date stamped and receives prompt attention and that the Unit's filing system is maintained accurately and securely
. Report any incidents such as complaints, clinical emergencies, and injury as per company policies and procedures
. Provide administrative and clerical support and other support which may be requested from time to time by the Manager and other senior personnel
Additional Information
All employment is subject to a standard CRB check Candidates must be flexible in regards to working nights, days, weekends and bank holiday Immediate start
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