GERMAN NATIVE-Customer Service Representative

GERMAN NATIVE-Customer Service Representative

Location: South Ealing, West London (W5) , W5 View map Salary: From 20,000 to 22,000 per annum Date posted: 30/04/2012 05:00 Job type:Permanent Company: Panduit Contact: Leighane Redmond Ref: Totaljobs/CSR German Job ID: 53472224

Due to our continued growth and success we are currently looking for a: Customer Service Representative that is fluent in German. Panduit has World Class service performance. Our customer service personnel are determined to help our distributor partners be as successful as possible. In this role you will be responsible for handling Customer requests received via fax, e-mail or telephone, including initial contact and response, follow-up and resolution.Furthermore, you will:

Place phone calls related to clarification of order information, product availability, quote information, shipping and traffic concerns. Receive routine phone calls from distributors, customers and sales;

Route effectively phone calls when request cannot be handled by Customer service;

Process Email requests such as expedites, requests for tracking information and order status updates.

In order to be successful in this position, you will have:

Solid experience in B2B customer service in a call-centre environment;

Good problem-solving skills;

Ability to multitask;

You must speak fluent German (native).

If you are customer service driven and speak fluent German we would love to hear from you!

Family Support Worker (Mutliple Roles)

Family Support Worker (Mutliple Roles)

Location: Collyhurst, Manchester (M40) , M40 Salary: 15,727 - 17,162 pro rata Date posted: 30/04/2012 04:00 Job type:Part Time Company: Action for Children Contact: Action For Children Ref: Totaljobs/HRSS001303 Job ID: 53473405

Family Support Worker x4(Tenancy Support)

15,727 - 17,162 pro rata

Part-time, either 20 or 30 hours per week

Action for Children has been working with the UK's most vulnerable children and families since 1869. We're one of the UK's largest such charities and every year we help nearly 200,000 children, young people and families enjoy a brighter future.

Join our important new projectProvide emergency supportHelp families stay in their homes

Action for Childrens newly commissioned Foundations Project works with families in the North Manchester area.

Its designed to give them short term/ early support in emergency housing situations like eviction, anti-social behaviour, drug/alcohol and mental health issues, unemployment and parenting concerns.

As a Family Support Worker, youll help to equip families with the necessary skills, knowledge and understanding to deal with their problems and maintain their tenancies.

Youll also offer assessments and co-ordinate with relevant agencies such as local authority family intervention services, the police and education services, and do outreach work with families in their own homes where necessary.

Youll need:

Experience working with familiesAbility to engage families in identifying their needs

If youve got what it takes to help us support families in their efforts stay in their homes, you could make a real difference.

While youre taking action for children, well be taking action to make sure youre fulfilled, with ongoing support and training.

Action for Children. Whatever it takes. For as long as it takes.

For further information and to apply visit www.actionforchildren.org.uk/jobs or write to Action for Children, Human Resource Shared Service, City Park, 368 Alexandra Parade, GlasgowG31 3AU quoting the reference number (HRSS001303).

Alternatively, to apply for the role of Family Support Worker, please click the button below.Then search HRSS001303 in the key words search to locate the job.

Closing date: Monday 14th May 2012.

Committed to quality, equality and valuing diversity, we welcome applications that reflect the cultural diversity of the communities within which we work.

Registered charity no.1097940. Company no. 4764232. Charity registered in Scotland SC038092.

Part Time Web Developer

Part Time Web Developer

Location: City Centre, Manchester (M1) , M1 Salary: From 8 to 11 per hour Date posted: 29/04/2012 14:00 Job type:Part Time Company: Manchester Professionals Contact: James Garner Ref: Totaljobs/Manchester Professionals Network Job ID: 53435542

The successful candidate will join a team to work on integrated online business network portals:

ManchesterProfessionals.co.uk, CheshireProfessionals.co.uk, LancashireProfessionals.co.uk, LiverpoolProfessionals.co.uk

The websites have over 3,000 members and attract 600,000 hits per month.

The role entails working as part of a team in maintaining and developing the existing web portal structure and website contents.

Benefits of the role:
Gain key experience and skills and make a key contribution in the foremost developing Web 2.0 IT sector.Flexible working timesLearn & Develop key skills
Positive work environment
Work as part of a teamProgession opportunities

Initial training will be provided on managing the system.

Remuneration: 8-11 per hour.

Skills required:

Strong understanding of HTML, CSS, Javascript, object-oriented PHP and MySQL are essential.

Experience of working in web development is necessary.

Please send your CV to James Garner

Global Mobility Consultant (Maternity Cover)

Global Mobility Consultant (Maternity Cover)

Location: North West London , London Salary: Competitive salary and benefits package Date posted: 29/04/2012 13:00 Job type:Contract Company: Interdean Contact: Elaine Wang Ref: Totaljobs/GMC Job ID: 53472401

The Background

Interdean provides relocation services to suit the needs of companies who relocate their employees to locations throughout Europe or around the world. Interdean's relocation services are designed specifically to support the person who is relocating, their family and the company's relocation programme. Last year, as part of the Santa Fe Group, Interdean Relocation Services helped 110,000 families, expatriates and international assignees to relocate overseas.

The Role

The Global Mobility Consultant will consult and administer all components of international relocations for Interdean clients. The position acts as a main point of coordination with the relocating employee for all related activity including international policy administration; expense reimbursement, visa and immigration, home search and household goods. They will manage all activities including those performed by third party suppliers and in-house resources related to the relocation.

Duties

Manage caseload to ensure follow up with customersGain knowledge of the specific client policies and service requirementsDevelop, maintain and build working relationship with transferring employeeProvide continuing advice and support to both client and relocating employeePrepare weekly status reportsEvaluating operational efficiency and recommending process improvements as requiredCoordinate/manage suppliers, includingbut not limited to DSP's, visa and immigration suppliers, household goods etc.Review and approve supplier invoicesCommunicate any service failure to the Team LeaderPoint of contact for the client HR department along with any issue resolution

The Person

All applicants must have a good understanding of the globalassignment managementprocess.

TECHNICAL TRAINERS - TRADING FLOOR SYSTEMS AND TECHNOLOGY

TECHNICAL TRAINERS - TRADING FLOOR SYSTEMS AND TECHNOLOGY

Location: London , South East Salary: PAYE or self-employed contract basis, depending on status Date posted: 29/04/2012 13:00 Job type:Part Time Company: Sea Business Services Ltd Contact: Sharon Cooper Ref: Totaljobs/Technical Trainer Job ID: 53468347

Firefly Resources Ltd is an innovative, growing company that supplies contract technical trainers, project managers and telecommunication engineers to our clients in the financial services industry.User Adoption is key to the success of any technology deployment.

We now have an opportunity for more trainers to join our team on a part-time basis.

The Role

You will be working within a small team (predominately based on a client site) training our clients on how to use and adopt new technology e.g. trader voice equipment , IPT telephone systems, Audio Visual equipment.After go live you will be available to answer any immediate issues arising from the users.You may be required to hold briefing sessions with new and potential users explaining the equipment and its features.The role is offered on a flexible, part-time basis with work being made available on a project basis.

We can offer casual/temporary work contracts on a PAYE basis or can hire your services through your own Limited or Umbrella company.

The roles are normally based in the City of London or Canary Wharf. You must be within travelling distance for a 7am start.

Experience

You must have experience of trading floors - this could have been as an admin, middle or back office support or even in a trading/broking role.You know about some or all of the following:* Trading turrets
* IPT PBX
*Video conferencing or telepresence.You must be confident with excellent oral and written communication skills.Excellent Customer Relationship skills are essential.You will have plenty of initiative and be able to work in a team.Experience in making presentations to groups of professionals would be a great advantage.

IT Support Technician

IT Support Technician

Location: Cardiff (CF10) , Cardiff View map Salary: From 16 to 16 per annum Date posted: 29/04/2012 12:08 Job type:Contract Company: St David Recruitment Contact: Sally Hall Ref: Totaljobs/St2478 Job ID: 53241415

We are currently advertising foranhave an IT Support Technician to join our client inCardiffCentre to work on a6 MONTH FIXED TERM CONTRACT

The successful candidate will have:-

A good understanding of Windows XP & Windows 7

Previous experience of Using Microsoft Office

Experience installing/setting upPCs

Experience installing/setting upPrinters

Knowledge of networking

Basic knowledge of PC hardware and components

Good communication skills are essential along with the ability to work well in a team environment.

Duties and responsibilities for this role will include:-

Providing 1stand 2ndline IT support.Assisting in IT Department projects.Answering telephone calls made to the ICT Helpdesk. Whenever possible providing solutions over the telephone or via remote desktop, or if necessary visiting the user's workstation, or asking an alternative member of the support team to assist. Please note the teamprovide support for two Cardiff sites. Provide IT support quickly and efficiently, keeping users informed of any problems that may delay the provision of a solution.Ensure all users are able to use IT equipment, and if necessary, provide training.Installation of programs andcustomisingsoftware to suit users needs.Setting up IT hardware, includingPC's, printers, scanners and any other relevant equipment.Assisting in office moves.Provide support to colleagues in the team to maintain telephone handsets and the telephone network in Cardiff office.

The successful candidate will have a high level of IT literacy, be fully conversant in Office 2007 and be able to demonstrate working with various computing platforms and applications.

A professional approach is required when dealing with support issues along with good communication skills. You will need to beorganisedin your approach and have the ability toprioritiseuser problems in line with their urgency. Prior experience in this type of role is required.Beneficial but not essential is a computing qualification GCSE or higher or any Microsoft Certified Professional qualifications

Junior Surveyor

Junior Surveyor

Location: Leeds (LS15) , Leeds View map Salary: Unspecified Circa 26k (Dependant upon skills & experience) Date posted: 29/04/2012 13:00 Job type:Permanent Company: Northern Gas Networks Ltd Contact: Dionne Willetts Ref: Totaljobs/CPJS-04/12 Job ID: 53470128

The Company:

Northern Gas Networks own the gas pipeline distribution network and are responsible for distributing gas to the homes and businesses across the north of England, an area covering West, East & North Yorkshire, the North East and northern Cumbria.

The Role:

An exciting opportunity has arisen towork as part of our Property team as a Junior Surveyor, reporting directly to the Property Manager.The Property team is responsible for the management of the companys landholdings together with property rights.

The role holder will be required to:

Assist the Property Manager in providing a comprehensive service to network in acquiring land and easements to extend and maintain the distribution network.

Provide professional advice on land, property, planning and environmental issues relating to all capital projects.

Represent the network with external stakeholders ensuring minimal adverse publicity and environmental impact of schemes within statutory, regulatory and budgetary constraints.

Valuation and settlement of all subsequent claims for losses and damage arising from the extension and presence of the gas distribution network.

Support the provision of a comprehensive service to the company in acquiring land and easements to extend and maintain the network including valuation advice and the settlement of claims.

Assist in negotiating compensation and provide advice on appropriate and effective reinstatement of agricultural land following the construction of projects.

Assist in the monitoring of Land Agents and Panel Solicitors

Closely liaise with network departments to ensure correct planning and programming of projects leading to timely delivery of schemes.Liaison with the legal teams regarding completion of easements and land acquisition to ensure early possession of sites.

Assist with any other aspects of property works which may be appropriate i.e. operational property management advice, lease renewals, rent reviews and any acquisitions or disposals of property assets.

Carry out Property reviews, and identifying any surplus property assets etc.

The Person:

The role holder should be either; be qualified or has experience in Estate Management, Agriculture or another property discipline (or at least training towards a professional qualification).

A minimum of 3 years relevant experience in dealing with property issues for capital projects.

The role also requires liaison with a range of individuals and organisations both within and outside the Company and therefore good communication skills, both oral and written, are essential.

Good negotiating skills and a sound commercial approach are essential requirements, together with the commitment and resilience to deal with a heavy and varied workload.

The ability to brief and co-ordinate a wide range of professional consultants, including Land Agents, Surveyors and Solicitors is essential on a continual and regular basis.

Any knowledge of the Gas Act and NRSWA 1991 would be an advantage.

NO AGENCIES PLEASE

Part Time Finance Assistant

Part Time Finance Assistant

Location: Cardiff (CF3) , Cardiff View map Salary: From 19,000 to 19,000 per annum 19K Date posted: 29/04/2012 12:08 Job type:Permanent Company: St David Recruitment Contact: Sally Hall Ref: Totaljobs/St2482 Job ID: 53286708

We are currentlyadvertisingfor a Finance Assistant to join ourclientin St Mellons, Cardiff.The hours of workwouldbe 5 full days per week, Monday to Friday. We are looking for acandidatewho has good finance experience. Anyexperiencein SAGE 200 and SAPBusiness1wouldbeadvantageousbut not essential.Duties to include:Credit ControlSales LedgerPurchaseLedgerDealingwith expensesProcessing import & export documentsJournalEntriesBasicVAT WorkSalary approx 19K

Staff Nurse - Surgical Outpatients - London

Staff Nurse - Surgical Outpatients - London

Location: City , London Salary: 22000 - 24500 per annum + London Weighting Date posted: 29/04/2012 12:06 Job type:Permanent Company: Swim London Contact: Charlotte Cornelius Ref: Totaljobs/ClinLon1 Job ID: 53471068

Staff Nurse - Surgical Outpatients - London

Swim Nursing Team are looking to recruit a Staff Nurse to work in a busy and varied outpatients department of a private London clinic. This is a full time, permanent position.

Requirements:
* At least 1 or 2 years surgical experience in Orthopaedics, Colorectal, Gynaecology or Dermatology
* Experience in wound management
* Laser experience is desirable
* Current BLS or ILS certificate

Swim can offer you:
* Excellent and highly competitive rates of pay
* A range of positions throughout the UK, many exclusive to Swim
* Guidance and advice on CVs/Interview techniques/ working through an agency
* Support from an experienced, dedicated and friendly consultants
* Temporary and permanent roles
* Excellent referral scheme

This is a great opportunity! For more information please contact the Swim Nursing Team at Swim nurses@swimrecruit.co.uk, phone the nursing team on (0207 749 8280) or click 'apply now' and send us your details. Alternatively if you know anyone who may be interested please pass them our details and you could be eligible for a 250 referral bonus.
Swim is an Equal Opportunities Employer

If this position does not fit your professional qualifications, but you are interested in registering with Swim, please check our website for a list of our current vacancies www.swimrecruit.co.uk

Working Capital Manager

Working Capital Manager

Location: London , South East Salary: Attractive Total Package Date posted: 29/04/2012 12:05 Job type:Permanent Company: Carphone Warehouse Contact: Recruiter Ref: Totaljobs/BBE2861 Job ID: 53409021

Introduction

Best Buy Enterprise is a multinational retailer of technology, entertainment products and services with a commitment to growth and innovation. We are a truly global company with approximately 180,000 employees across the United States, Canada, Europe, China, Mexico and Turkey.

Best Buy Europe Distributions is the European arm of Best Buy Inc. and is made up of The Carphone Warehouse, Geek Squad and The Phone House.

The Carphone Warehouse is Europes biggest independent mobile retailer with over 800 stores in the UK, and hundreds more throughout Europe. Our success has been built on over 20 years of experience in the telecommunications industry and our people's passion for the connected world.

Immerse yourself in our future, and you could have an inspiring career ahead of you. Today is yesterday. Live tomorrow.

Overall Purpose of Job

The main purposes of the Working Capital Manager role are the following
Drive optimal cash management across Best Buy Europe
Ensure that BBE remains within its funding limits and generates positive cashflow in the longer term
Ensure that the cashflow implications of any investment decisions, including corporate transactions, are understood by the BBE Exec and by the 2 shareholders Best Buy Inc and The Carphone Warehouse Plc

Duties & Responsibilities

Lead project team to deliver working capital challenge set by BBE Exec
Work with operational roles (e.g. supply chain) to identify opportunities to reduce working capital absorption
Facilitate sharing of best practise around optimal cash management between local finance teams
Develop world-class management reporting, analysis and planning framework for cash that will support the business properly
Work with our outsourced reporting team to develop value-added management information that will assist management in understanding and driving cashflow performance
Support broader Financial Analysis team in understanding cash impacts of investment opportunities

Skills & Experience

Essential

Strong academic background educated to degree level as a minimum

Qualified Accountant with at least 2 years post-qualified experience

Personal Attributes:

Strong work ethic, drive and initiative (ability to work independently where required)

Strong commitment to deliver added value to colleagues across BBE

Experience with cash management reporting & analytics

Ability to achieve objectives in a challenging environment & under tight deadlines

Self starter

Building and maintaining strong working relationships is absolutely key to the success of this role

Working at Best Buy Europe definitely has its perks. What you get for working with us is a comprehensive package which includes a combination of pay and benefits, plus a culture that encourages development, individuality and work/life balance.

We look forward to receiving your application. Thank you for taking the time and effort to apply for this role. Please note that we will only contact you again if you are invited to interview.

All data is processed in accordance with the provisions of the Data Protection Act.

Best Buy Europe is committed to ensuring that candidates and employees are treated equally, with dignity and respect and to providing a working environment that is free from discrimination, harassment and bullying.

Customer Relations Manager x 2

Customer Relations Manager x 2

Location: Manchester (M1) , Manchester View map Salary: 37,500 per annum Date posted: 29/04/2012 12:00 Job type:Permanent Company: Star Motors Contact: Atif Nawaz Ref: Totaljobs/st9823 Job ID: 53469789

This job is graduate level or above. Applicant must have graduate level or above NVQ/SVQ Level 4 or equivalent qualification or previous experience required. As the Customer Services Manager, your role will involve getting the best out of your staff to provide customers with the best experience possible.
Taking charge leading a team is your main responsibility. You'd have to supervise and motivate your team to make sure customers are handled in a friendly, useful and professional way.
its equally important for you to build knowledge and understanding of products and policies. This can be passed on to your staff.
A typical day involves many duties, which would vary depending on your work. These could be building effective customer relations, staff recruitment and appraisals, working arrangements, staff meetings, and training and development programs. More complex customer enquiries, complaints, and any crisis such as security issues would also be part of your role.
Other duties vary depending on the type and size of the organisation, but the job can include financial responsibilities, stock ordering and taking part in special customer promotions or events.

Sales Manager

Sales Manager

Location: London , South East Salary: 60,000 per annum OTE 100,000 Date posted: 29/04/2012 12:00 Job type:Permanent Company: Carpathian Consulting Contact: adam perks Ref: Totaljobs/Sales Manager Job ID: 53467378

Sales Manager - Advertising

Job Title - Sales Manager, Mobile Telecommunications, South West London

Skills- Sales Manager, Business Development, Mobile, Telecommunication, Operators, Software sales

Salary- 60,000 PA, uncapped OTE 100,000,

Location- South West London

Company

An exciting opportunity exists to join a market leading telecommunication services company, that has a highly recognised track record of success. Delivering a suite of personalised mobile services to operators worldwide, this globally focused organisation has a growing client list, an impressive order book and a rapidly expanding team. An entrepreneurial culture with a warm, collaborative ethos, this is an exciting time to be part of a burgeoning business and to make a genuine impact its future success.

The Person

We have identified the need for a Sales Manager to play an integral role in client development through new business and account management. This is a challenging brief that will call upon your many talents and will expose you to all areas of the business. By nature, you will need to be a self-starter, commercially astute, bright, articulate and well presented, ideas oriented and full of energy.

You should be a graduate with previous sales and business development experience, preferably selling within the telecommunications services sector, ideally in emerging markets. Accustomed to a target driven environment, you will be articulate, a strong presenter and relationship builder. Language skills are highly desirable.

The Role

Your key responsibility will be:-

To drive new businessTake full ownership of opportunities with mobile network operators globally. You will identify and prioritise leads and opportunities within the mobile marketplace to develop a clear sales plan. Executing against this, you will also take ownership of existing client accounts, building relationships with stakeholders at all levels. This also entails setting up and communicating contractual and financial arrangements, including commercial, invoicing and payment procedures.

An exceptional opportunity for a career driven Sales Manager in a dynamic environment!

Keywords:

Mobile, operator, telecommunications, sales manager, business development, carriers, carrier, global sales, software sales, sales person,

Field Service Engineer

Field Service Engineer

Location: Loughton (IG10) , Loughton View map Salary: From 26,000 to 32,000 per annum + Competitive benefits Date posted: 29/04/2012 08:01 Job type:Permanent Company: Trapeze ITS UK Ltd Contact: HR Team Ref: Totaljobs/TrITS/FSE Job ID: 53468221

You will have experience within the electrical/electronic field service industries, with proven hands-on experience in mobile data installation and maintenance, including rectifying problems and performing routine maintenance.

You will be providing high levels of 1st line support, completing and maintaining all documentation and reports, managing small projects and achieving high levels of first time fixes.Whilst keeping precise and accurate records of work conducted.

You will have a National Certificate in Electrical or Electronic Engineering or similar.Excellent communication skills, strong problem solving skills, are self motivated and with the ability to work under pressure and on your own initiative.

You will be flexible, with the ability to travel to all UK sites, whilst working in a shift pattern including days/evenings/weekends and significant night work.

Closing date for this vacancy will be Friday 18th May 2012

About Trapeze Group

Trapeze Group delivers solutions that consider the full 360 degrees of passenger transport. Whether addressing the needs of a single department, an entire organisation, or the community, Trapeze provides some of the most advanced software, intelligent transport systems (ITS) and mobile technologies in the industry. Hundreds of government and commercial organisations across Europe, North America and Asia Pacific have turned to Trapeze to realise efficiencies, enhance the quality and scope of their services, and safely transport more people with less cost.

TrapezeIntelligent Transportation Systems provide comprehensive solut ions specifically for Operations Control, On-board equipment and Passenger Information.

For more information please visit our website: www.trapezegroup.com